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Internet, Networking, and Wireless Discussion of networking, internet, and wireless including Apple's Airport products.

OS 10.4 - cable connection speed drastically slowed


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bkgee

 
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i searched previous threads, and didnt find what i was looking for... i am planning to call apple care, but thought that i would check in with tis gang first.

i have been dealing with a drastically slowed cable internet speed for a few months now. imac g5 with isight. the connection speed was sufficient for almost a year, then a few months ago it started crawling, and sometimes just got dropped. mostly it just crawls at dialup speed.

does anyone have any suggestions? thanks in advance- bk
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MacHeadCase
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Did you contact your ISP?
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Reel1

 
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Have you checked your speed?
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D3v1L80Y

 
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Yeah, this is a job for your ISP.
Calling Apple isn't going to help you in this case.

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bkgee

 
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i did not start with the ISP because we have an XP laptop on the same wireless network that performs at expected cable speeds.

i am on hold with my second apple care tech now....
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Again, this isn't an Apple or a Mac issue. It is a networking issue. Calling your ISP would have/should have resulted in the tech advising you to Power Cycle your network setup.
If you aren't sure how to do this, check out this thread here:

tcp

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bkgee

 
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thanks for replies again. i've been cycling power on the router and modem for months, i wish that was it.

i did solve the problem tho (thanks to the second apple tech i got, the first was worthless and unprofessional). it was a wireless router firmware update. evidently one of the last osX updates was not playing nicely with my old router firmware.

thanks again guys. hopefully this thread will help someone with a similar problem in the future... ie, when all else fails, make sure you have the latest firmware on your peripherals.
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