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  1. #1

    michelangelo's Avatar
    Member Since
    Apr 24, 2008
    Location
    West of Paris
    Posts
    154
    Specs:
    MacBookPro, iMac, OS 10.11.5, iPhone 5c, iPad mini, iOS 9.3.2
    email - Configuring a mac.com address on a Samsung phone
    My wife has has a mac.com address for a very long time, which has always worked so far. Still works on the iMac. Connection to her mac.com address has stopped working about a week ago on her Samsung mobile phone provided by a network (SFR, of France). Today, the SFR phone network salesman told my wife that Apple is rumoured to have tweaked its servers to prevent connexion from Samsung phones. Is this believable? Did anyone here know about this? About a cure? About an alternate method of solving the issue?

    TIA
    -- Michelangelo
    https://abeille-cyclotourisme.fr/
    MacBookPro, iMac, iPhone 5c, iPad mini, AirPort Time Capsule (1st Generation), AirPort extreme (3rd generation)

  2. #2

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Keller, Texas
    Posts
    49,430
    Specs:
    Late 2013 27" iMac, iPad 3, iPhone 6s+, iPhone 6+, 3 iPods, Sierra
    Today, the SFR phone network salesman told my wife that Apple is rumoured to have tweaked its servers to prevent connexion from Samsung phones. Is this believable? Did anyone here know about this? About a cure? About an alternate method of solving the issue?
    Like most other wild rumors, that one has no basis or fact to substantiate it. If her email address of mac.com is still working on the iMac, it should work on the Samsung cell phone. Something may have changed on the phone or with the way Samsung interfaces with email. I would go direct to Samsung support (not a salesman) and ask for help. It may be something simple where she may have to re-configure the email app on the phone.

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