New To Mac-Forums?

Welcome to our community! Join the discussion today by registering your FREE account. If you have any problems with the registration process, please contact us!

Get your questions answered by community gurus Advice and insight from world-class Apple enthusiasts Exclusive access to members-only contests, giveaways and deals

Join today!

 
Start a Discussion
 

Mac-Forums Brief

Subscribe to Mac-Forums Brief to receive special offers from Mac-Forums partners and sponsors

Join the conversation RSS
Internet, Networking, and Wireless Discussion of networking, internet, and wireless including Apple's Airport products.

iCloud Storage is full? 4.8GB unused...


Post Reply New Thread Subscribe

 
Thread Tools
rothwell

 
Member Since: Nov 20, 2012
Posts: 2
rothwell is on a distinguished road

rothwell is offline
[PROBLEM RESOLVED ON ITS OWN]

Hi there,

I just received an email from iCloud telling me that I have exceeded my iCloud storage, including "an additional amount provided to allow you to continue receiving email".

It tells me to free up storage in my account by using settings on my iOS device.

I hopped over to my iPad, where I found the following:

Quote:
Total Storage: 5.0 GB
Available: 4.8 GB
I tapped Manage Storage and found this:

Quote:
Backups - 165.5 MB
** iPhone 93.2 MB
** iPad 72.3 MB

Documents and Data - 1.9 MB
Numbers 1.4 MB
Pages 522.4 KB
TextEdit 22.9 KB

Mail
Mail 24.3 MB
My photostream is empty because I only use it to make sure I have a copy to import to my Mac, but I remove everything from my photo stream daily.

So as far as I can see, I'm using at most 200 MB of the 5 GB allowance. Anyone have any idea why I've received this email? Is there a separate limit on mail that I'm not aware of?

I just want to see what people's thoughts are before I even consider contacting Apple about this.

Thanks in advance.
QUOTE Thanks
mrplow

 
mrplow's Avatar
 
Member Since: Oct 01, 2007
Location: UK
Posts: 6,748
mrplow has a reputation beyond reputemrplow has a reputation beyond reputemrplow has a reputation beyond reputemrplow has a reputation beyond reputemrplow has a reputation beyond reputemrplow has a reputation beyond reputemrplow has a reputation beyond reputemrplow has a reputation beyond reputemrplow has a reputation beyond reputemrplow has a reputation beyond reputemrplow has a reputation beyond repute
Mac Specs: 27" iMac i7 (2011) 10.10, iPhone6, iPad Air, AppleTV2

mrplow is offline
Those seem like very low numbers for the device backups? Do you perhaps have multi backups from previous devices?

This article gives details details on manage the space and how it's used. Might help you find something you haven't accounted for yet

External hard disk acquisition addict - but admitting the problem is the first step to a robust backup

Please use the reputation system if you think you've been helped - top right of this post
QUOTE Thanks
rothwell

 
Member Since: Nov 20, 2012
Posts: 2
rothwell is on a distinguished road

rothwell is offline
I went through that article and nothing jumped out. I have accounted for everything. Using my MacBook Pro I went to icloud.com and checked the deleted items mailbox, which was empty...

I agree that the backup sizes are very small. I don't really have much on the devices though as I prefer to keep most things on HDD and backed up to Dropbox.

I guess that I will remove the backups of the devices and try backing them up again to see if it affects anything, but mail seems to work without problem...

I'm more perturbed about receiving this email really, when I don't keep much in iCloud.

I guess I can mark this topic as solved, but it would be nice to have known the cause.
Thanks for the help anyway!

rothwell
QUOTE Thanks
mrplow

 
mrplow's Avatar
 
Member Since: Oct 01, 2007
Location: UK
Posts: 6,748
mrplow has a reputation beyond reputemrplow has a reputation beyond reputemrplow has a reputation beyond reputemrplow has a reputation beyond reputemrplow has a reputation beyond reputemrplow has a reputation beyond reputemrplow has a reputation beyond reputemrplow has a reputation beyond reputemrplow has a reputation beyond reputemrplow has a reputation beyond reputemrplow has a reputation beyond repute
Mac Specs: 27" iMac i7 (2011) 10.10, iPhone6, iPad Air, AppleTV2

mrplow is offline
I guess all you can do is contact them, giving them the details you've given us.

External hard disk acquisition addict - but admitting the problem is the first step to a robust backup

Please use the reputation system if you think you've been helped - top right of this post
QUOTE Thanks

Post Reply New Thread Subscribe


« Newbie With Data Usage Questions - iPhone 5 | Router Names »
Thread Tools

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off
Forum Jump

Similar Threads
Thread
Thread Starter
Forum
Replies
Last Post
Full storage with "others"? floflipflops Switcher Hangout 2 12-27-2012 12:47 AM
Help with icloud needed! tonyt Switcher Hangout 0 08-17-2012 07:38 AM
MobileMe: Some speculation about the transition to iCloud OneMoreThing... Apple Rumors and Reports 0 06-07-2011 09:00 PM
iPhoto 09 - crashes when editing in full screen jFen OS X - Apps and Games 2 04-08-2011 12:19 AM
DVD Player 4.6.5 won't stay Full Screen djhast OS X - Apps and Games 0 03-11-2008 03:14 PM

All times are GMT -4. The time now is 12:25 AM.

Powered by vBulletin
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
X

Welcome to Mac-Forums.com

Create your username to jump into the discussion!

New members like you have made this community the ultimate source for your Mac since 2003!


(4 digit year)

Already a member?