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  1. #1

    Member Since
    Mar 02, 2012
    Exclamation My Mac won't connect to the Internet, but my other devices can.
    Registered just for this question. My Mac which is on snow leopard and hasn't had its software touched in a few weeks is suddenly not able to connect to the Internet, but it can find the wifi! What's weirder is all of my other devices connect fine. Out of the 5 years we have owned this iMac, we never had this problem.
    I've tried a few basic things
    -rebooting the Mac, and modem, keeping them off for around 30 minutes
    -turning airport off, then on
    -resetting safari
    -googled all over the place
    -registering here for help!

    I don't think it's my modem, I'm using it now on another device. What's wrong with my Mac and how do fix this


  2. #2

    osxx's Avatar
    Member Since
    Jan 19, 2008
    houston texas
    09 MBP 8GB ram 500GB HD OS 10.9 32B iPad 4 32GB iPhone 5 iOs7 2TB TC Apple TV3
    First lets rule out your Mac will it connect anywhere else ? ( meaning can you take it to a friends house or a Starbucks etc etc and connect)

  3. #3

    mrplow's Avatar
    Member Since
    Oct 01, 2007
    Mac Mini i5 (2014 High Sierra), iPhone X, Apple Watch, iPad Pro 12.9, AppleTV (4)
    Firstly, welcome.

    1. Does the problem just affect wifi?
    2. does the problem remain if you connect your Mac to your router by ethernet cable?
    3. Have you install all the Software Updates since installing Snow Leopard?

    Please post details about which mac you have.

    Please use the reputation system if you think you've been helped - bottom left of this post

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