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  1. #1

    juanizzle's Avatar
    Member Since
    Oct 16, 2011
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    7
    netflix / silverlight issues
    after upgrading to lion, i tried to watch netflix. But in the gallery section, where you select the movies you want, i get nothing but black boxes. It plays the videos, but the little gallery preview doesn't work. any one know what i can do?

    i installed the newest version of silverlight and still nothing.

    point me in the right direction.

  2. #2

    osxx's Avatar
    Member Since
    Jan 19, 2008
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    09 MBP 8GB ram 500GB HD OS 10.9 32B iPad 4 32GB iPhone 5 iOs7 2TB TC Apple TV3
    Try disabling Block Pop-Up Windows in your browser and then give it a try.

  3. #3

    bobtomay's Avatar
    Member Since
    Dec 22, 2006
    Location
    Texas, where else?
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    26,466
    Specs:
    15" MBP '06 2.33 C2D 4GB 10.7; 13" MBA '14 1.8 i7 8GB 10.11; 21" iMac '13 2.9 i5 8GB 10.11; 6S
    Using which browser? Have you tried another browser?

    There is no issue here at all. That particular page does not use Silverlight.

    Try disabling &/or removing all plugins and extensions you have installed.
    I cannot be held responsible for the things that come out of my mouth.
    In the Windows world, most everything folks don't understand is called a virus.

  4. #4

    juanizzle's Avatar
    Member Since
    Oct 16, 2011
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    7
    Quote Originally Posted by osxx View Post
    Try disabling Block Pop-Up Windows in your browser and then give it a try.
    im on both safari and chrome. ill try the pop up blocker, thanks

  5. #5

    vansmith's Avatar
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    Oct 19, 2008
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    Toronto
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    2012 13" MBP (2.5 i5, 8GB)
    Like bobtomay has alluded to, I get the feeling that this is being caused by an extension. What extensions do you have installed for each browser?
    Important Links: Community Guidelines : Use the reputation system if you've been helped.
    M-F Blog :: Write for the blog
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  6. #6

    juanizzle's Avatar
    Member Since
    Oct 16, 2011
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    none, its a fresh install. i installed flash and thats about it lol.

  7. #7

    juanizzle's Avatar
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    Oct 16, 2011
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    7
    lol, this is what i see when i log into my netflix. thats with pop-up blocker off.


  8. #8

    bobtomay's Avatar
    Member Since
    Dec 22, 2006
    Location
    Texas, where else?
    Posts
    26,466
    Specs:
    15" MBP '06 2.33 C2D 4GB 10.7; 13" MBA '14 1.8 i7 8GB 10.11; 21" iMac '13 2.9 i5 8GB 10.11; 6S
    Just duplicated your issue here.

    Safari - Preferences - Appearance - put a check in 'Display images when the page opens'.
    I cannot be held responsible for the things that come out of my mouth.
    In the Windows world, most everything folks don't understand is called a virus.

  9. #9

    juanizzle's Avatar
    Member Since
    Oct 16, 2011
    Posts
    7
    negative, did not work.

  10. #10

    vansmith's Avatar
    Member Since
    Oct 19, 2008
    Location
    Toronto
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    19,782
    Specs:
    2012 13" MBP (2.5 i5, 8GB)
    I find it odd that this is happening across browsers. Have you reset each respective browser? Let's try one at a time here: Chrome > Clear Browsing Data...
    Important Links: Community Guidelines : Use the reputation system if you've been helped.
    M-F Blog :: Write for the blog
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  11. #11

    Dysfunction's Avatar
    Member Since
    Mar 17, 2008
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    Tucson, AZ
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    6,877
    Specs:
    Way... way too many specs to list.
    Well, what can we eliminate...

    Java, Javascript (disabled both, and still have images when browsing my queue). Same thing with Flash and Silverlight. I'd go with a cookie or cache corruption issue.
    mike
    This machine kills fascists
    Got # ? phear the command line!

  12. #12

    juanizzle's Avatar
    Member Since
    Oct 16, 2011
    Posts
    7
    idk whats going on, i got firefox, and it does the same thing. some images appear, but most of them dont. its only on this website. i should just cancel my subscription lol

  13. #13

    Dysfunction's Avatar
    Member Since
    Mar 17, 2008
    Location
    Tucson, AZ
    Posts
    6,877
    Specs:
    Way... way too many specs to list.
    Hrm, I wonder.... have you tried using Googles public DNS server?

    I wonder if that could be... take for instance..

    Code:
    src="http://cdn-3.nflximg.com/en_us/boxshots/166/70175633.jpg"><a id="b070175633_0"
    if you cut/paste the URL for the img src above, do you see the image?
    mike
    This machine kills fascists
    Got # ? phear the command line!

  14. #14

    juanizzle's Avatar
    Member Since
    Oct 16, 2011
    Posts
    7
    got it, deleted the browsers. deleted the cookies, and installed firefox again, got it working, thanks guys

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