Airport Express Issue

pja786 · pja786 #1 (**permalink**)

05-28-2011, 07:34 PM

Hi all,

Just recently I purchases an Airport express and I've been having some trouble setting it up. The instructions say to open Airport Utility after installing it from the disk and once installed I should see the Airport Express along with the other wireless devices. Here is the screen shot:

Other times it has spontaneously appeared in along with the other wireless devices, but asking for a password. I tried the generic password "public" and that did not work.

It also occurred to me that there is a reset button, maybe I'm not doing it right, but it also has not worked.

Please let me know if you have any advice and/or articles on this.

Thanks

BrianLachoreVPI · BrianLachoreVPI #2 (**permalink**)

05-28-2011, 07:38 PM

Are you sure you're not looking at someone else's Airport Extreme?

TattooedMac · TattooedMac #3 (**permalink**)

05-28-2011, 07:44 PM

Have you read/followed instructions in the the  kb article on Simple Steps to set up Airport Extreme??

And yes to add to Brian, is that the name you gave your AE ??

Postoak · Postoak #4 (**permalink**)

08-23-2011, 11:08 AM

There is a big difference in Airport Express and Airport Extreme routers. Decide which you have and read the instructions. Also Airport Preferences are different than the Airport Utility in applications/utilities. I eventually had to call support to get it resolved.

baggss · baggss #5 (**permalink**)

08-23-2011, 09:03 PM

Go to the Airport menu in the tsp bar (upper right corner of your screen) and click it. Your express will have a name like "APPLEWIRELESS" or "AIRPORTDEVICE". It will be obvious because it will look strange. Click it from the drop down menu. Your computer will connect to said device. Now open the utility app and configure it.

BrianLachoreVPI #2 (permalink)
Member Since: Feb 24, 2011 Location: Maryland Posts: 3,742 Mac Specs: March 2011 15" MBP 2.3GHz i7 Quad Core 8GB Ram \| Mid 2011 27" iMac 3.4 GHz i7 16 GB RAM 2 TB HDD	05-28-2011, 07:38 PM Are you sure you're not looking at someone else's Airport Extreme? Community Guidelines
	QUOTE Thanks

Postoak #4 (permalink)
Member Since: Apr 08, 2007 Location: Haskell County, SE Oklahoma Posts: 72 Mac Specs: iMac 21.5", 3.33Ghz Intel, 8Gb Ram, 1Tb HD, / White MacBook, 2.4Ghz Intel, 2Gb Ram, 160Gb HD	08-23-2011, 11:08 AM There is a big difference in Airport Express and Airport Extreme routers. Decide which you have and read the instructions. Also Airport Preferences are different than the Airport Utility in applications/utilities. I eventually had to call support to get it resolved. Post
	QUOTE Thanks

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baggss #5 (permalink)
Member Since: Oct 10, 2004 Location: Margaritaville Posts: 10,306 Mac Specs: 27" 3.4 Ghz i7 iMac-13" C2D Macbook-OSX 18.8.2-64Gb iPad 2-32 Gb iPhone 5-ATV 2-14Tb of Storage	08-23-2011, 09:03 PM Go to the Airport menu in the tsp bar (upper right corner of your screen) and click it. Your express will have a name like "APPLEWIRELESS" or "AIRPORTDEVICE". It will be obvious because it will look strange. Click it from the drop down menu. Your computer will connect to said device. Now open the utility app and configure it.
	QUOTE Thanks

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