New To Mac-Forums?

Welcome to our community! Join the discussion today by registering your FREE account. If you have any problems with the registration process, please contact us!

Get your questions answered by community gurus Advice and insight from world-class Apple enthusiasts Exclusive access to members-only contests, giveaways and deals

Join today!

Start a Discussion

Mac-Forums Brief

Subscribe to Mac-Forums Brief to receive special offers from Mac-Forums partners and sponsors

Join the conversation RSS
Internet, Networking, and Wireless Discussion of networking, internet, and wireless including Apple's Airport products.

Time Capsule Update settings problem

Post Reply New Thread Subscribe

Thread Tools
Mark In England

Member Since: Dec 17, 2007
Posts: 6
Mark In England is on a distinguished road

Mark In England is offline

I'm hoping someone can shed a little light on a strange problem.

I have a few Mac's in my house (Macbook Air, 2 iMac's and a Mini). I have a 2TB Time Capsule for Time machine and also to provide a wireless network. The wireless network is insecure (no WPA) but uses MAC address filtering to allow or decline wireless access.

The Time Capsule is running version 7.5.2 firmware and all Mac's are running Airport Utility version 5.5.2.

Airport Utility (from any Mac) can find the Time Capsule but when I try to add a new wireless devices MAC address (under Access Control) and UPDATE the message says it has been sent to the Time Capsule and it's restarting but the green light never changes state on the Time capsule and the UPDATE is never applied. After the UPDATE button is clicked the wireless network (although still showing) is not connected to the Internet and times out if you open Google. The ONLY way of then finding the Time Capsule in Airport Utility again and also regaining Internet connection is to cycle the power on the Time Capsule.

Now the strange part...I performed soft reset on the Time Capsule and it made no difference to the UPDATE issue so I then performed a hard reset and input all the settings again. I was then able to add MAC addresses and UPDATE correctly.....for a while. I thought I'd sorted it but the next day it again refused to accept any UPDATE of the settings and so I'm back to square one.

I have tried Airport Utility whilst connected to the Time Capsule both wirelessly and also wired and I get the same fault. I have tried downgrading the firmware on the Time Capsule and also use an earlier version of Airport Utility but again it makes no difference.

Any one else had this fault?

Any ideas anyone can give will be very gratefully received as I'm really at a loss as to what to do next.

Many thanks

QUOTE Thanks

Member Since: Jun 02, 2008
Posts: 709
DaFlake has a spectacular aura about

DaFlake is offline
Have you tried doing it via RJ-45 connection?
QUOTE Thanks
Mark In England

Member Since: Dec 17, 2007
Posts: 6
Mark In England is on a distinguished road

Mark In England is offline
Hi and thanks for the reply,

Yes I have tried using Airport Utility via a wired connection and also via a wireless connection on both an iMac and also from the Mini. To make doubly certain I've even turned 'Airport' OFF in networking and confirmed the Ethernet connection is connected and tried Airport Utility - still the same. Click UPDATE and it says settings have been sent and wait for Time Capsule to restart but it never restarts, the changes are not sent and the only way out it the power off the Time Capsule and then it's fine again (apart from the changes have still not been made).

Thanks anyhow and I'm glad I was thinking in the right direction by trying a wired connection!

QUOTE Thanks

techo91's Avatar
Member Since: Dec 09, 2009
Location: Spain
Posts: 59
techo91 is on a distinguished road
Mac Specs: MacBook Pro 17'' late 2010, core i7 2.66, 4 Gb ram

techo91 is offline
Hi Mark, this sounds like a firmware issue. It's not the hardware fault, but the software. Two possibilities:
1. AirPort Utilitiy
2. Time Capsule firmware

Sometimes there are situations like this, one try does not solve the issue. Therefore in my opinion you should try several times to change both the Time Capsule firmware and AirPort Utility version.
How many mac addresses do you have in your settings, can you try the same with less?
QUOTE Thanks

Member Since: Jan 03, 2011
Posts: 1
Bankdude is on a distinguished road

Bankdude is offline

I have the identical issue. I first noticed it when trying to add a mac address, but quickly figured out that NO settings will change. The behavior is identical to your issue - it says saving settings, but never finishes a soft reset after changing settings and it quits working. I can only power it off, after which it always reverts back to the old settings.

For those who may have an idea for a solution, it isn't just mac address related settings that won't update, it is any setting.

I have been through a similar routine in trying to correct the problem - reverting to default settings, manual setup, restore of a settings file, firmware downgrade, firmware upgrade, etc.

It acts like a hardware problem - as though the firmware area of the disk has a problem writing out changes - but no way to confirm it. When it is stuck trying to write out settings, I am unable to see it with a wired connection or a wireless connection, so I can't get to the logs to see anything there. When I power it off to get it to work again, the logging starts over.

Any thoughts would be appreciated.
QUOTE Thanks

Member Since: Jan 04, 2011
Posts: 1
martin2010 is on a distinguished road

martin2010 is offline

having the same problems here. Would like to add another MAC Address. No way....

Even changing the description of an already existing entry is not possible.

I am connected via LAN -> Switch -> Time Capsule. But this has not changed since months.... so i do not expect this as a reason.

My suspect is the latest Update of the Time Capsule Firmware...

Any ideas already?

QUOTE Thanks
Mark In England

Member Since: Dec 17, 2007
Posts: 6
Mark In England is on a distinguished road

Mark In England is offline
Update of my situation:

I couldn't find a cure but I have found a workaround. I have tried hard resets (a few times) and firmware and Airport utility updates and downgrades - and tried wired and wireless connection. Everything made NO difference as soon as you click 'UPDATE' the router stops responding and needs to be powered OFF.

The workaround - I had an unsecure wireless network with access granted by MAC addressing. The workaround - simply secure my wireless network using a WEP/WPA code. All appears to be working reliably and since I will never be adding MAC addresses there will never be a need to click 'UPDATE'. This is my way around it but I agree with some other posters that if you need any kind of 'UPDATE' function other than MAC addressing then until a fix is found I see no way to do it.

It was this or buy a new Time Capsule.

Interesting how this has suddenly developed after working reliably for nearly 2 years.

Thanks all

QUOTE Thanks

Post Reply New Thread Subscribe

« DefaultTTL on MACOS | Router password »
Thread Tools

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off
Forum Jump

Similar Threads
Thread Starter
Last Post
Time Capsule on University Network Iceman692 Internet, Networking, and Wireless 1 10-05-2010 01:20 PM
Time Capsule Problem With Windows Tamer1512 Other Hardware and Peripherals 4 07-18-2010 11:28 AM
Time capsule (WLAN only,Compress rate of time machine) jerryhilbert Internet, Networking, and Wireless 1 01-02-2010 10:20 AM
Time Capsule Network problem dazjmarshall Switcher Hangout 1 10-24-2009 07:47 PM
My Clients Time Capsule did not work after update os 10.5.3 applecarebd Internet, Networking, and Wireless 0 06-04-2008 04:44 AM

All times are GMT -4. The time now is 12:18 PM.

Powered by vBulletin
Copyright ©2000 - 2015, Jelsoft Enterprises Ltd.

Welcome to

Create your username to jump into the discussion!

New members like you have made this community the ultimate source for your Mac since 2003!

(4 digit year)

Already a member?