iMac airport trouble

Soup80 · Soup80 #1 (**permalink**)

01-28-2010, 01:46 PM

I just purchased a new iMac and I can't get it connected to my airport. For some reason I can't get my airport on the iMac to turn on. Can anyone help? I am able to use Ethernet, but no wifi.

Collin Bl · Collin Bl #2 (**permalink**)

01-28-2010, 03:39 PM

Hi and welcome to the Forum. More info needed - what OS are you on? Airport that is providing Network, is it an Express or an Extreme and did u set it up. Which laptop do u have?

Soup80 · Soup80 #3 (**permalink**)

01-28-2010, 03:51 PM

Thanks for the reply. I have an airport extreme that has already been set up. It is working fine with my old power book. But when I took my iMac out of the box to setup I didn't get an airport signal. The Imac can access the Internet if It is connected to the airport extreme with a cat5 cable. I tried everything but I was not able to get a signal from the airport. Is there away to enable and disable the wifi on the iMac? I don't know. At work right now and not sure if I can get home in time to get through to AppleCare. Any suggestions would be greatly appreciated. Thanks in advance.

Collin Bl · Collin Bl #4 (**permalink**)

01-28-2010, 03:56 PM

What happens if you go to Airport in MenuBar and select that drop down - can you see the Network there?

Soup80 · Soup80 #5 (**permalink**)

01-28-2010, 11:50 PM

Dont see anything. Someone was telling me that the airport card might be loose. What r the chances of that happening on a brand new iMac.

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Soup80 #1 (permalink)
Member Since: Jan 28, 2010 Posts: 4	01-28-2010, 01:46 PM I just purchased a new iMac and I can't get it connected to my airport. For some reason I can't get my airport on the iMac to turn on. Can anyone help? I am able to use Ethernet, but no wifi.
	QUOTE Thanks

Collin Bl #2 (permalink)
Member Since: Apr 07, 2009 Location: Napier NZ Posts: 3,273 Mac Specs: 27 iMac i5, 2.4 C2D MBP & iMac 20, 1TB dual TC, AppleTV, iPh4	01-28-2010, 03:39 PM Hi and welcome to the Forum. More info needed - what OS are you on? Airport that is providing Network, is it an Express or an Extreme and did u set it up. Which laptop do u have?
	QUOTE Thanks

Collin Bl #4 (permalink)
Member Since: Apr 07, 2009 Location: Napier NZ Posts: 3,273 Mac Specs: 27 iMac i5, 2.4 C2D MBP & iMac 20, 1TB dual TC, AppleTV, iPh4	01-28-2010, 03:56 PM What happens if you go to Airport in MenuBar and select that drop down - can you see the Network there?
	QUOTE Thanks

Soup80 #5 (permalink)
Member Since: Jan 28, 2010 Posts: 4	01-28-2010, 11:50 PM Dont see anything. Someone was telling me that the airport card might be loose. What r the chances of that happening on a brand new iMac.
	QUOTE Thanks

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