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  1. #1


    Member Since
    Aug 12, 2007
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    Thumbs down Resetting router problem
    I've been trying to set up a sitecom wireless extender for my mac mini to get the internet working on it. Instead I have failed and when resetting the router now 2 other laptops can't access the internet.

    What am I doing wrong?

  2. #2

    VegasGeorge's Avatar
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    To even begin to guess what you're doing wrong, we'd have to know what it is you're doing.

  3. #3


    Member Since
    Aug 12, 2007
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    I've reset the router and now the network settings in system preferences have disappeared.

  4. #4

    dtravis7's Avatar
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    You reset the main router? Do remember, if you reset everything goes back to factory settings including WiFi. Your Encryption and key will be reset also.

  5. #5


    Member Since
    Aug 12, 2007
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    yes the main router

  6. #6


    Member Since
    Aug 28, 2009
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    147
    Quote Originally Posted by skippers View Post
    yes the main router
    If you reset the router to it's factory defaults, you have a warm brick sitting on your desk.

    Get out the manual and try to remember the settings you had before; otherwise, you start from scratch on the wireless setup and have the three systems join the "new" wireless network you had to create.

    Not to be mean, but... Why in the world would you "reset" the router because your Mac Mini couldn't connect? There are two other machines perfectly happy, so it should be clear the problem was in the Mini, not the router.

  7. #7


    Member Since
    Aug 12, 2007
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    I have a screenshot of the old IP settings. I take it I put these details into Network in System Preferences? The problem is when I go to this a message pops up saying "your network settings have been changed by another application". When I ok this this message pops up straight away again so can't do anything on this screen. So I don't know how to get to them.

    I reset the router because I thought it was just a simple reset. I didn't realise it would wipe al the settings.

  8. #8

    VegasGeorge's Avatar
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    You do know about accessing your router with your browser by putting the router's address in the browser address line, right? Then your router firmware will show up in your browser, and you enter your setting there. You need to read and follow the instructions for your router's initial set up just like when it was brand new.

  9. #9


    Member Since
    Aug 12, 2007
    Posts
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    I wasn't aware of that, so thank you.

    problem now though, i can't get access with username and password

  10. #10

    Rottie's Avatar
    Member Since
    Dec 23, 2009
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    336
    Quote Originally Posted by skippers View Post
    I wasn't aware of that, so thank you.

    problem now though, i can't get access with username and password
    Hi there,

    Because you've reset your router, it's highly likely that you have also reset its login details to defaults, too.

    What brand/model of router do you have?

    Also you could try the following:
    If you have a Netgear router, the default address would usually be http://192.168.0.1 with username:admin username:password (or for older devices, try 1234)


    If the above doesn't work, then you could try reading this list, which is pretty comprehensive.

    Hope this helps.

  11. #11


    Member Since
    Aug 12, 2007
    Posts
    62
    it's a BT Home Hub

  12. #12

    Rottie's Avatar
    Member Since
    Dec 23, 2009
    Posts
    336
    Try here for information on the HH.

    Hope this helps.

  13. #13


    Member Since
    Aug 12, 2007
    Posts
    62
    ok after a call to BT the wireless is working again. The problem now though is that because my mac mini doesn't pick up the signal I need to use a Sitecom Wireless Extender. This was working in the previous house but since moving I can't get it to work. What to do now?
    Many thanks

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