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Thread: ISP Fails

  1. #1

    Member Since
    Nov 15, 2009
    ISP Fails
    I am having a problem staying connected to the internet. It seems to have happened every since I upgraded to Snow Leopard. I can connect fine if I plug in the ethernet cord directly and will stay connected. That is not the case wirelessly though. I can't seem to stay on the internet for more than 10 minutes before it stops working and I have to go through network diagnostics to get it to connect again, where it tells me my ISP is failing every time. It seems to only be my computer as well. Everyone else's computer in my house seems to work fine and consistently on the wi-fi. Anybody have any suggestions for how I can fix this?

  2. #2

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Fort Worth, Texas
    27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, iPhone 6+, 3 iPods, El Capitan
    Best way to trouble shoot the connection is to completely remove it and start over. Just make sure that your router settings are the same and nothing else has changed.

    Follow the directions given in the following Mac OS X Hint Forum. Note that the directions are for "failure to connect to new wireless networks" but should work for you. Hint follows:

    10.6: A fix for failure to connect to new wireless networks

    Wed, Nov 4 2009 at 7:30AM PST Contributed by: slferris
    After upgrading from 10.5.8 to 10.6.1 on my MacBook Pro, I was unable to connect to wireless networks unless I had already connected to them running under 10.5.8. Snow Leopard would "see" the new networks, but could not connect to them.

    The Genius Bar at the Apple Store helped me solve the problem. We opened Library Preferences SystemConfiguration, and trashed the entire contents of that folder. We also deleted all locations in System Preferences Network, and recreated the location Automatic. Finally, we rebooted.

    End of Hint.

    Give the above a try and let us know if it worked for you.


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