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Internet, Networking, and Wireless Discussion of networking, internet, and wireless including Apple's Airport products.

Satellite Internet Drops...


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Nathanisking

 
Member Since: Sep 24, 2009
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My new Macbook Pro can't seem to stay connected to my Satellite Internet...
Like it connects for a bit then drops without warning
I was told to put in the router number and dns or something I'm not too sure why but it doesn't seem to help.
BTW this is the only computer in the house that wont stay connected the other PC based laptops do.
Help!
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wmprice1240

 
Member Since: May 03, 2009
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Hi, welcome to the forums.

I used to have satellite as my only internet option (rural New England) and experienced the same issues with my Mac. Just to clarify, are you using a dedicated router plugged into your satellite modem? Or are you using the satellite modem as a standalone router as well.

If you do have a router, my first advice would be to upgrade the firmware of the device. This addressed my issue. If the satellite modem is functioning as your router, I would contact your satellite provider (most likely Hughes or Wild Blue) and ask them about any incompatibilities with the Mac platform.

Good luck.
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Nathanisking

 
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I have my Sat. modem with a D-Link router and I have contacted router support and they were not helpful at all
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wmprice1240

 
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Easiest thing to do is go to the D-Link site, find your model, download the firmware and install it. You typically do this via the router Web UI.
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Nathanisking

 
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And if that doesn't work? What could it be? I mean just to put it in an example say I turn on my Mac then open up Safari and MSN Messenger, I could be on it for a few minutes then it disconnects and I get booted off everything internet related I was doing.. This is becoming a very frustrating problem.
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D3v1L80Y

 
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Try this:

Disconnect one or more of the other computers in the house.
Turn them off completely and leave them off.
Then try to connect with the MacBook Pro again.

Let us know if it stays connected or not that way.

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