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  1. #1


    Member Since
    Feb 09, 2008
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    Specs:
    15" MBP 2.2 GHz 2GB Ram 120GB Hard Drive
    printer issue
    I have a network of one pc desktop (connected to the router). A pc laptop that is connected to the network and the HP printer. However, my mac pro does not recognize the printer. It is on the network, but I am unable to add the printer. I don't understand the protocol in adding on a printer on the mac. Any help would be appreciated. Thank you.

  2. #2

    cwa107's Avatar
    Member Since
    Dec 20, 2006
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    Lake Mary, Florida
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    Specs:
    15" MBP, Core i7/2GHz, 8GB RAM, 480GB Crucial M500 SSD
    What is the printer model and have you installed the driver for it?
    Liquid and computers don't mix. It might seem simple, but we see an incredible amount of people post here about spills. Keep drinks and other liquids away from your expensive electronics!

    https://youtu.be/KHZ8ek-6ccc

  3. #3


    Member Since
    Feb 09, 2008
    Location
    Minnesota
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    Specs:
    15" MBP 2.2 GHz 2GB Ram 120GB Hard Drive
    The printer
    The printer is a HP inkjet 5740. No...I didn't install any drivers on my Mac. I thought it would just discover it like my pc laptop did.

  4. #4

    cwa107's Avatar
    Member Since
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    Location
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    Specs:
    15" MBP, Core i7/2GHz, 8GB RAM, 480GB Crucial M500 SSD
    Quote Originally Posted by jakatak44 View Post
    The printer is a HP inkjet 5740. No...I didn't install any drivers on my Mac. I thought it would just discover it like my pc laptop did.
    You'll probably have to install drivers for it first. Try downloading and installing from here:

    Select software and drivers*
    Liquid and computers don't mix. It might seem simple, but we see an incredible amount of people post here about spills. Keep drinks and other liquids away from your expensive electronics!

    https://youtu.be/KHZ8ek-6ccc

  5. #5


    Member Since
    Feb 09, 2008
    Location
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    Specs:
    15" MBP 2.2 GHz 2GB Ram 120GB Hard Drive
    Thank you...I'll give it a try when I get home.

  6. #6


    Member Since
    Feb 09, 2008
    Location
    Minnesota
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    Specs:
    15" MBP 2.2 GHz 2GB Ram 120GB Hard Drive
    Nope...didn't work
    I downloaded the drivers, but I am missing something in the process. I don't know what it is. I click...add printer. Nothing! Nothing shows. I have a wireless connection with my pc router. But, no printer. My wife's pc laptop connects just fine. I've tried everything process. Even manually trying to add a printer. Nothing works. My printer is a HP 5700 series USP. I don't know what to do. I am using Windows 7 on my desktop. RC version. I don't know if that has anything to do with it. My desktop computer and my wife's wireless laptop work just fine.

  7. #7

    cwa107's Avatar
    Member Since
    Dec 20, 2006
    Location
    Lake Mary, Florida
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    Specs:
    15" MBP, Core i7/2GHz, 8GB RAM, 480GB Crucial M500 SSD
    I take it the printer is connected to your network, right? If so, are you using a print server (i.e. attached to a router or a network print server device), or does the printer have built-in networking?
    Liquid and computers don't mix. It might seem simple, but we see an incredible amount of people post here about spills. Keep drinks and other liquids away from your expensive electronics!

    https://youtu.be/KHZ8ek-6ccc

  8. #8


    Member Since
    Feb 09, 2008
    Location
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    Specs:
    15" MBP 2.2 GHz 2GB Ram 120GB Hard Drive
    Connected to computer
    The printer is a USB connection to my computer.

  9. #9

    cwa107's Avatar
    Member Since
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    Specs:
    15" MBP, Core i7/2GHz, 8GB RAM, 480GB Crucial M500 SSD
    Quote Originally Posted by jakatak44 View Post
    The printer is a USB connection to my computer.
    Connected directly to your Mac?
    Liquid and computers don't mix. It might seem simple, but we see an incredible amount of people post here about spills. Keep drinks and other liquids away from your expensive electronics!

    https://youtu.be/KHZ8ek-6ccc

  10. #10


    Member Since
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    Location
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    Specs:
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    Wrong one
    No....The mac is a Macbook Pro laptop. My HP pc is a desktop computer that is connected to the internet. The printer is NOT connected to the router. It is connected to the HP desktop computer via a USB port.

    My wife's pc laptop connected with no problems. I hit the plus sign and my laptop doesn't see anything.

  11. #11

    cwa107's Avatar
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    Specs:
    15" MBP, Core i7/2GHz, 8GB RAM, 480GB Crucial M500 SSD
    So, basically your Windows machine is acting as a print server. To your Mac, it's like connecting to a network printer.

    There's a number of different ways to make the connection, the first thing I'd try is this:

    1. Open System Preferences => Print & Fax
    2. Click the + button to add a printer
    3. Click the Windows button at the top of the window and it should search for shared printers
    4. Assuming your Windows machine isn't blocking file & print sharing, the printer should appear and you should be able to connect to it.

    Let me know if this doesn't work.
    Liquid and computers don't mix. It might seem simple, but we see an incredible amount of people post here about spills. Keep drinks and other liquids away from your expensive electronics!

    https://youtu.be/KHZ8ek-6ccc

  12. #12


    Member Since
    Feb 09, 2008
    Location
    Minnesota
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    Specs:
    15" MBP 2.2 GHz 2GB Ram 120GB Hard Drive
    Nothing. Totally blank.

  13. #13

    cwa107's Avatar
    Member Since
    Dec 20, 2006
    Location
    Lake Mary, Florida
    Posts
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    Specs:
    15" MBP, Core i7/2GHz, 8GB RAM, 480GB Crucial M500 SSD
    Are you running a security suite or any kind of firewall software on the host Windows machine?
    Liquid and computers don't mix. It might seem simple, but we see an incredible amount of people post here about spills. Keep drinks and other liquids away from your expensive electronics!

    https://youtu.be/KHZ8ek-6ccc

  14. #14


    Member Since
    Feb 09, 2008
    Location
    Minnesota
    Posts
    32
    Specs:
    15" MBP 2.2 GHz 2GB Ram 120GB Hard Drive
    I'm running Windows 7 RC.....but print sharing is clicked and nothing appears to be blocking the connection.

  15. #15

    cwa107's Avatar
    Member Since
    Dec 20, 2006
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    Lake Mary, Florida
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    Specs:
    15" MBP, Core i7/2GHz, 8GB RAM, 480GB Crucial M500 SSD
    OK, you might need to change the workgroup on the Mac. Do this by going into System Preferences => Network => Select your connection on the left => Go to Advanced => Click WINS tab => under WORKGROUP, enter the same workgroup as the Windows 7 machine is using.

    Check to see if it shows up now (you may have to wait a few minutes).
    Liquid and computers don't mix. It might seem simple, but we see an incredible amount of people post here about spills. Keep drinks and other liquids away from your expensive electronics!

    https://youtu.be/KHZ8ek-6ccc

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