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  1. #1


    Member Since
    May 12, 2009
    Posts
    4
    Thomson 585 router mac problem
    Hi Guys,

    Firstly Hello, and it seems I have found a very nice forum.
    I wonder if anyone can help!?

    I am in Austria and just got a Thomson 585 wireless router.
    I have a white macbook.

    I setup the router and passwords etc. with details from my provider, and all works fine. BUT only with the ethernet cable.
    Works fine with the cable plugged in, but once I try connecting via wireless from the mac, the connection fails.
    I tried changing all the settings on the router via the setting on the box (channel, encryption or not, standard etc.) But nothing seems to get it to work. The router shows that the wireless is working and the light also stays solid green once I put a password in. But even without a pw, it doesn't connect.
    Very frustrating.
    Maybe the router needed to be setup with a windows machine?!

    Anyone have any ideas/tips on how to get the wireless working?
    There should be a trick for the Mac/thomson wireless combo?

    Thanks in advance for any help.

    Mark

  2. #2


    Member Since
    Apr 07, 2008
    Posts
    187
    Hello and welcome

    Quote Originally Posted by morris2005 View Post
    Hi Guys,
    Works fine with the cable plugged in, but once I try connecting via wireless from the mac, the connection fails.
    Is it the wireless connection which fails ? Or the wirless connection is ok but you have no internet access ?

    In the 1st case, have you also tried changing the channel of the wifi network ?

    cheers,
    Tex

  3. #3

    Collin Bl's Avatar
    Member Since
    Apr 07, 2009
    Location
    Napier NZ
    Posts
    3,292
    Specs:
    27 iMac i5, MBP 13 & iMac 20, 2TB dual TC, AppleTV, iPh4S
    When u go into Sys Prefs/Network/Airport what do you see there when the aiport light is Green? IP4? IPv6? Subnet mask? Also what OS are you on - Tiger and Leopard have slightly different pathways to achieve settings.

  4. #4


    Member Since
    May 12, 2009
    Posts
    4
    I have internet access, but just the wireless not working.
    I tried all the channels.

    Collin, I will check that once I get home.
    I have leopard OS.

    Thanks guys, hope we can figure it out ;-)

  5. #5


    Member Since
    May 12, 2009
    Posts
    4
    so the light in the mac airport settings is orange, and there it won't allow me to select my network, even though it is in the list.
    The light is green on the router, once I put a password in.

    It probably something small and stupid, but cannot get it to work. Even though it seems the router is setup and ready...
    Any more ideas??
    Thanks

  6. #6


    Member Since
    May 12, 2009
    Posts
    4
    Well, after hours of trying everything i could think of I finally got it!
    fyi:
    first push the wireless button on the front of the router,
    then select the network from the dropdown wireless networks on the mac, whilst the button on the front of the router is still blinking orange.
    Somehow that registers the 2 together.
    I couldn't find that info anywhere, not even from the ISP.
    Oh well, done now, and all happy.
    Thanks again.
    Mark

  7. #7


    Member Since
    Apr 07, 2008
    Posts
    187
    Quote Originally Posted by morris2005 View Post
    Well, after hours of trying everything i could think of I finally got it!
    fyi:
    first push the wireless button on the front of the router,
    then select the network from the dropdown wireless networks on the mac, whilst the button on the front of the router is still blinking orange.
    Somehow that registers the 2 together.
    I couldn't find that info anywhere, not even from the ISP.
    Oh well, done now, and all happy.
    Thanks again.
    Mark
    That's strange. Dont you have a MAC address filtering on your access point ?

    T

  8. #8


    Member Since
    Nov 17, 2009
    Posts
    3
    Thanks a lot morris!!! I have the same router and HAD the same problem! It really worked!!

  9. #9


    Member Since
    Nov 17, 2009
    Posts
    3
    Unfortunately when i turn off my mac and restart it i have the same problem. It worked only once. My Thomson is 585 v7. My PC is connected wireless with no problem. I tried to give my Mac a static (entered manually) and while it says that i'm connected to Thomson..... with IP xxx.xxx.xxx.xxx i can't load any page.
    It's my first MAC and i'm a little disappointed with this problem... If anybody knows anything please help!

  10. #10

    Collin Bl's Avatar
    Member Since
    Apr 07, 2009
    Location
    Napier NZ
    Posts
    3,292
    Specs:
    27 iMac i5, MBP 13 & iMac 20, 2TB dual TC, AppleTV, iPh4S
    Have been getting on line and trying/sorting routers since 2003 but when a friend got one of those Thompson TG585v7 units FREE from local telco - i gave up on it. To much for me to sort, guess thats why they give em away. Dont blame the Mac for your troubles, it is innocent.

  11. #11


    Member Since
    Nov 17, 2009
    Posts
    3
    OK! Done it! It requires a little work, so...
    1. I've reseted my Router (from it's back panel).
    2. I've inserted the disk that came with the Router and started the setup.
    3. When it asks u for the encryption code i entered WPA2 Personal.
    4. In Mac's Network Preferences:
    a.)\advanced\airport: on the preferred networks security, i entered WPA2 Personal.
    b.)\advanced\TCP/IP: IPv4 used DHCP with manual address
    IPv6 automatically
    c.)\advanced\DNS\DNS Servers: I entered my routers address.

    Hope it helps others with same problem. Oh... and I'm in Love with my new Mac. It's so... innocent.

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