Internet - College wireless refuses to let me connect

Phrozen · Phrozen #1 (**permalink**)

02-03-2005, 12:27 AM

I go to school at Cal State University Fullerton and was very very dismayed to find that my laptops connection was refused when I attempted to connect. Now I'm supposed to be able to connect using my Student ID and PIN number but I am unable. I have a sneeking suspicion that it has something to do with the fact that I don't have any anti-virus software. It does tell me that my computer is being scanned for vulnerabilities so I assuming that is the problem. If any of you have any other suggestions I'd certainly appreciate it, its frustrating getting booted off the network every 30 minutes.

Macman · Macman #2 (**permalink**)

02-03-2005, 12:38 AM

why would having virus software make any difference, youre on a mac? if this is the case, get intego virus barrier or something free/cheap so it sees it and lets you access the connection problem free.

Aptmunich · Aptmunich #3 (**permalink**)

02-03-2005, 05:20 AM

I think the problem lies elsewhere.
At my college, I tried to log on with my ID + password and it wasn't working either. Turns out you need to add a / before your ID for it to work - pity they don't mention that anywhere though!

Ask your helpdesk/IT assistance....it'll work...

jbsengineer · jbsengineer #4 (**permalink**)

02-03-2005, 10:19 AM

I work in the IT department at Syracuse University. We require the computer as well to be scanned for AV software. If they are not secure we simply deny the MAC address access. I would check through your university if there is a registration process for the MAC Address and try to get some free AV software. We just started supporting mac's many people couldn't connect cause we didn't have the software available to verify the MAC was secure.

Josh

Macman · Macman #5 (**permalink**)

02-03-2005, 10:23 AM

yup, like I said a couple of posts up, just install some sort of AV software so it can check it and be happy. just dont use any norton products.

Phrozen · Phrozen #6 (**permalink**)

02-03-2005, 10:25 AM

Hmmm... well I'll try the free AV software mentioned earlier. If it doesn't work I guess I'll just have to go talk to our, apparently, inept IT department.

Macman · Macman #7 (**permalink**)

02-03-2005, 10:31 AM

most IT depts. at colleges are inept.

jbsengineer · jbsengineer #8 (**permalink**)

02-03-2005, 04:18 PM

Quote:

Originally Posted by Macman

most IT depts. at colleges are inept.

hey now... , ;-)

Macman · Macman #9 (**permalink**)

02-03-2005, 04:21 PM

inept when it comes to macs, I mean. :mac:

jbsengineer · jbsengineer #10 (**permalink**)

02-03-2005, 04:35 PM

in that case i agree... ,

UnderOath · UnderOath #11 (**permalink**)

05-08-2005, 07:54 PM

University of Utah (my school) is full apple, very little of our computers in labs or otherwise are PC. THANK GOD! Anyway, I had the same problem that you had, but it turns out that the IT dept had to physically install some sort of program that would allow me access. I would check if your University does the same.

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Phrozen #1 (permalink)
Guest Posts: n/a	02-03-2005, 12:27 AM I go to school at Cal State University Fullerton and was very very dismayed to find that my laptops connection was refused when I attempted to connect. Now I'm supposed to be able to connect using my Student ID and PIN number but I am unable. I have a sneeking suspicion that it has something to do with the fact that I don't have any anti-virus software. It does tell me that my computer is being scanned for vulnerabilities so I assuming that is the problem. If any of you have any other suggestions I'd certainly appreciate it, its frustrating getting booted off the network every 30 minutes.
	QUOTE Thanks

Macman #2 (permalink)
Member Since: Oct 30, 2004 Location: San Antonio, Texas Posts: 4,374 Mac Specs: PowerMac G4 Cube 450mhz 832mb	02-03-2005, 12:38 AM why would having virus software make any difference, youre on a mac? if this is the case, get intego virus barrier or something free/cheap so it sees it and lets you access the connection problem free.
	QUOTE Thanks

jbsengineer #4 (permalink)
Guest Posts: n/a	02-03-2005, 10:19 AM I work in the IT department at Syracuse University. We require the computer as well to be scanned for AV software. If they are not secure we simply deny the MAC address access. I would check through your university if there is a registration process for the MAC Address and try to get some free AV software. We just started supporting mac's many people couldn't connect cause we didn't have the software available to verify the MAC was secure. Josh
	QUOTE Thanks

Macman #5 (permalink)
Member Since: Oct 30, 2004 Location: San Antonio, Texas Posts: 4,374 Mac Specs: PowerMac G4 Cube 450mhz 832mb	02-03-2005, 10:23 AM yup, like I said a couple of posts up, just install some sort of AV software so it can check it and be happy. just dont use any norton products.
	QUOTE Thanks

Phrozen #6 (permalink)
Guest Posts: n/a	02-03-2005, 10:25 AM Hmmm... well I'll try the free AV software mentioned earlier. If it doesn't work I guess I'll just have to go talk to our, apparently, inept IT department.
	QUOTE Thanks

Macman #7 (permalink)
Member Since: Oct 30, 2004 Location: San Antonio, Texas Posts: 4,374 Mac Specs: PowerMac G4 Cube 450mhz 832mb	02-03-2005, 10:31 AM most IT depts. at colleges are inept.
	QUOTE Thanks

Macman #9 (permalink)
Member Since: Oct 30, 2004 Location: San Antonio, Texas Posts: 4,374 Mac Specs: PowerMac G4 Cube 450mhz 832mb	02-03-2005, 04:21 PM inept when it comes to macs, I mean. :mac:
	QUOTE Thanks

jbsengineer #10 (permalink)
Guest Posts: n/a	02-03-2005, 04:35 PM in that case i agree... ,
	QUOTE Thanks

UnderOath #11 (permalink)
Guest Posts: n/a	05-08-2005, 07:54 PM University of Utah (my school) is full apple, very little of our computers in labs or otherwise are PC. THANK GOD! Anyway, I had the same problem that you had, but it turns out that the IT dept had to physically install some sort of program that would allow me access. I would check if your University does the same.
	QUOTE Thanks

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