New To Mac-Forums?

Welcome to our community! Join the discussion today by registering your FREE account. If you have any problems with the registration process, please contact us!

Get your questions answered by community gurus Advice and insight from world-class Apple enthusiasts Exclusive access to members-only contests, giveaways and deals

Join today!

 
Start a Discussion
 

Mac-Forums Brief

Subscribe to Mac-Forums Brief to receive special offers from Mac-Forums partners and sponsors

Join the conversation RSS
Internet, Networking, and Wireless Discussion of networking, internet, and wireless including Apple's Airport products.

Airport wireless intermittent and weak


Post Reply New Thread Subscribe

 
Thread Tools
Nico

 
Member Since: Dec 05, 2008
Posts: 9
Nico is on a distinguished road

Nico is offline
Hello,

I have 4 PC's and one Mac in the house. I have a Belkin N wireless router about 60 feet away from where the MAC is located. Every computer in the house works fine. Even a wireless PC works fine when located in the same room as the MAC. The MAC experiences weak signals, from full bars to one dot every few minutes and requires multiple attempts to reconnect when signal is completely lost.

1) I took the mac to the Apple store. Could not duplicate the problem
2) Called Belkin and they had me download firmware for the Mac.
3) We changed the Channel from 6 to 11 and then to 1.
4) My network is secured with WEP key.
5) When I go online, I notice that there are 2 other networks in the area (possible interference?)

I am losing my mind, it seems that I have tried everything I could. Here are the following questions I have:

1) Belkin states that any other channel than 1,6 and 11 would generate a weaker signal is this true? the options range from 1 to 11.
2) Would I be better off buying an Apple wireless router and which one?
3) I am looking into getting an external drive to do backups with time machine would Time Capsule be the right router (kill 2 birds with one stone?)
4) Is it possible that the neighborhood wireless networks will consistently affect me no matter what type of router I get? If so....I would have to run a cat5 cable under the house in order to connect the MAC directly to the Belkin router (I do not like this idea...)
5) My last option is to take a sledge hammer and smash the Belkin or the MAC ...or both?

Thanks for your help!
QUOTE Thanks
chscag

 
chscag's Avatar
 
Member Since: Jan 23, 2008
Location: Fort Worth, Texas
Posts: 40,103
chscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond repute
Mac Specs: 27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, 3 iPods, OS X Mavericks

chscag is offline
I'm assuming the firmware Belkin had you download was to update their router. I'm not a lover of Belkin equipment but since that's what you have, you should be able to get it to work.

As for a channel selection other than 1,6 or 11, I don't think what Belkin told you is entirely true unless they're referring to their routers. Instead of changing channels, as a test turn off all WEP encryption and see if your signal improves. If it doesn't, try a channel other than 1, 6, or 11, again as a test.

I don't recommend buying a Time Capsule or an Apple router (Airport Extreme model) until you have solved the signal problem first. You can always perform backups to any external USB or Firewire HDD using Time Machine.

As a last resort you could try another router. Buy an inexpensive N router from a store that has a good return policy - in case. My preference for routers are the latest D-Link models which support OS X.

Let us know.

Regards.
QUOTE Thanks
Nico

 
Member Since: Dec 05, 2008
Posts: 9
Nico is on a distinguished road

Nico is offline
Thanks for the reply. When you say to turn off WEP encryption, you mean getting rid of the security correct?

If correct and removing security improves the situation, would I then work without security?

Thanks!

Nico
QUOTE Thanks
chscag

 
chscag's Avatar
 
Member Since: Jan 23, 2008
Location: Fort Worth, Texas
Posts: 40,103
chscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond repute
Mac Specs: 27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, 3 iPods, OS X Mavericks

chscag is offline
Quote:
Originally Posted by Nico View Post
Thanks for the reply. When you say to turn off WEP encryption, you mean getting rid of the security correct?Nico
Yes. Temporarily broadcast the signal in the clear to see if it improves.

Quote:
Originally Posted by Nico View Post
If correct and removing security improves the situation, would I then work without security?Nico
No. I do not recommend working without security. If turning off WEP (which by the way is really not very secure anyway) improves the signal, then it's time to review your airport settings and the router settings.

The best solution may be to buy another router. But as I suggested previously, make sure you can return it for a full refund.

Regards.
QUOTE Thanks

Post Reply New Thread Subscribe


« connect 360 software | why are their personal names (ex. "Emily) under my airport? »
Thread Tools

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off
Forum Jump

All times are GMT -4. The time now is 08:50 AM.

Powered by vBulletin
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
X

Welcome to Mac-Forums.com

Create your username to jump into the discussion!

New members like you have made this community the ultimate source for your Mac since 2003!


(4 digit year)

Already a member?