Wireless Printer Glitch

kitjv · kitjv #1 (**permalink**)

11-25-2008, 03:38 PM

I have a feling that this might be a fairly common problem; but new to me. I have a shared Epson Color Stylus R300 printer on a a wireless network. It is accessed by a MacbookPro (10.5.5) & iMac (10.4.11). Wireless printing works perfectly. from both Macs.

The problem is that I cannot access the printer utility in order to view ink cartridge levels & perform printer maintenance. When I open the printer utility, there is no printer listed. According to Epson support, this problem occurs since I am contacted to the printer wirelessly. If indeed true, is there a workaround to access the printer utility.

Thank you.

wxman2003 · wxman2003 #2 (**permalink**)

11-25-2008, 09:13 PM

It's not just a problem with the Epson brand. I have the same problem with my Canon printer that I purchased from the apple web site along with my MB.

GRRunner · GRRunner #3 (**permalink**)

12-19-2008, 01:13 PM

I've had the same condition with two other Epson printers when accessed wirelessly thru my MacBook Pro w/ OS 10.5.5. The only way I could launch the printers utility was to hook up directly with a USB cable.
However, this past week I installed a new Epson WorkForce 600 wireless printer and utility is easily accessed while printing wireless thru AipPort. In fact, every time a print is launched, the ink levels are automatically displayed.

osxx · osxx #4 (**permalink**)

12-21-2008, 06:58 PM

Had the same problem with a 580 and called support and they said that the
utility was not supported wirelessly and their newest models were so I solved
my whole dilemma by getting a networked HP 6380 its all supported including
scanning.

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kitjv #1 (permalink)
Member Since: Jul 10, 2007 Posts: 74	11-25-2008, 03:38 PM I have a feling that this might be a fairly common problem; but new to me. I have a shared Epson Color Stylus R300 printer on a a wireless network. It is accessed by a MacbookPro (10.5.5) & iMac (10.4.11). Wireless printing works perfectly. from both Macs. The problem is that I cannot access the printer utility in order to view ink cartridge levels & perform printer maintenance. When I open the printer utility, there is no printer listed. According to Epson support, this problem occurs since I am contacted to the printer wirelessly. If indeed true, is there a workaround to access the printer utility. Thank you.
	QUOTE Thanks

wxman2003 #2 (permalink)
Member Since: Oct 26, 2008 Posts: 27 Mac Specs: MB 2.0GHz	11-25-2008, 09:13 PM It's not just a problem with the Epson brand. I have the same problem with my Canon printer that I purchased from the apple web site along with my MB.
	QUOTE Thanks

osxx #4 (permalink)
Member Since: Jan 19, 2008 Location: houston texas Posts: 3,930 Mac Specs: 15 MacBook Pro 2009 32GB iPad 4 32GB iPhone 5 Apple TV 3 AEBS/AE	12-21-2008, 06:58 PM Had the same problem with a 580 and called support and they said that the utility was not supported wirelessly and their newest models were so I solved my whole dilemma by getting a networked HP 6380 its all supported including scanning.
	QUOTE Thanks

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