Help- Wireless Internet Problem

LPcool · LPcool #1 (**permalink**)

08-21-2008, 03:10 AM

When I turn my laptop on it asks which network I want to connect to. I click on my netowrk, put in the WEP password and conncect. Now at the top right side of my screen there are solid bars and my netowrk has a check mark next to it. However I can not get on to the internet or msn and because it says I'm not connect to the internet. Does anyone know what the problem is?

Thanks!

mrplow · mrplow #2 (**permalink**)

08-21-2008, 04:10 AM

You've successfully connected to the router but it doesn't sound like the router is connected to the internet.

Has it worked before? Or is it a new router?

LPcool · LPcool #3 (**permalink**)

08-21-2008, 02:58 PM

It's a new router that I havent been ablt to get to work yet.

mrplow · mrplow #4 (**permalink**)

08-21-2008, 05:04 PM

so the router came precinfigured with a wep password?

You need to log into the router and enter your ISP username and password most routers have some kind of setup wizard that will guide you through the process it's normally included as a quick start leaflet that comes with the router too.

If you have no luck post back the make and model of router and I'll try to knock up some step by step info

LPcool · LPcool #5 (**permalink**)

08-22-2008, 02:57 AM

It's a D-Link WBR-1310 router. I already logged on and changed the WEP password. I think it must be working because the router shows up when I look at available networks and I am able to sign in to it. However, I am not getting internet access.

mrplow · mrplow #6 (**permalink**)

08-22-2008, 11:30 AM

It's working in that you're connecting to the router. You've successfully set up a network between your mac and the router but the router hasn't been given the information to connect to the internet.

I can't seem to find your router on the dlink website. All the routers on there have models starting with a D. However most seem to come with a setup disc that will step you through configuring the router for internet access.

It's not exactly the same model as yours but look at P14 of this manual. It shouldn't be too different from yours.

dtravis7 · dtravis7 #7 (**permalink**)

08-22-2008, 12:07 PM

Who is your ISP (Internet Service Provider). Are they DSL or Cable?

LPcool · LPcool #8 (**permalink**)

08-24-2008, 04:25 AM

Cable. I can't even get onto the internet via ethernet anymore.

dtravis7 #7 (permalink)
Member Since: Jan 04, 2005 Location: Modesto, Ca. Posts: 25,807 Mac Specs: iMac C2D Late 2007 20" with 10.8.3, Macbook Santa Rosa 4GB Ram OSX 10.8.3	08-22-2008, 12:07 PM Who is your ISP (Internet Service Provider). Are they DSL or Cable? ...Dennis Mac-Forums Community Guidelines
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LPcool #1 (permalink)
Member Since: Aug 14, 2008 Posts: 10	08-21-2008, 03:10 AM When I turn my laptop on it asks which network I want to connect to. I click on my netowrk, put in the WEP password and conncect. Now at the top right side of my screen there are solid bars and my netowrk has a check mark next to it. However I can not get on to the internet or msn and because it says I'm not connect to the internet. Does anyone know what the problem is? Thanks!
	QUOTE Thanks

mrplow #2 (permalink)
Member Since: Oct 01, 2007 Location: UK Posts: 5,397 Mac Specs: 27" iMac i7 (2011), iPhone5, iPad3, AppleTV2	08-21-2008, 04:10 AM You've successfully connected to the router but it doesn't sound like the router is connected to the internet. Has it worked before? Or is it a new router?
	QUOTE Thanks

mrplow #4 (permalink)
Member Since: Oct 01, 2007 Location: UK Posts: 5,397 Mac Specs: 27" iMac i7 (2011), iPhone5, iPad3, AppleTV2	08-21-2008, 05:04 PM so the router came precinfigured with a wep password? You need to log into the router and enter your ISP username and password most routers have some kind of setup wizard that will guide you through the process it's normally included as a quick start leaflet that comes with the router too. If you have no luck post back the make and model of router and I'll try to knock up some step by step info
	QUOTE Thanks

LPcool #5 (permalink)
Member Since: Aug 14, 2008 Posts: 10	08-22-2008, 02:57 AM It's a D-Link WBR-1310 router. I already logged on and changed the WEP password. I think it must be working because the router shows up when I look at available networks and I am able to sign in to it. However, I am not getting internet access.
	QUOTE Thanks

mrplow #6 (permalink)
Member Since: Oct 01, 2007 Location: UK Posts: 5,397 Mac Specs: 27" iMac i7 (2011), iPhone5, iPad3, AppleTV2	08-22-2008, 11:30 AM It's working in that you're connecting to the router. You've successfully set up a network between your mac and the router but the router hasn't been given the information to connect to the internet. I can't seem to find your router on the dlink website. All the routers on there have models starting with a D. However most seem to come with a setup disc that will step you through configuring the router for internet access. It's not exactly the same model as yours but look at P14 of this manual. It shouldn't be too different from yours.
	QUOTE Thanks

LPcool #8 (permalink)
Member Since: Aug 14, 2008 Posts: 10	08-24-2008, 04:25 AM Cable. I can't even get onto the internet via ethernet anymore.
	QUOTE Thanks

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