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Internet, Networking, and Wireless Discussion of networking, internet, and wireless including Apple's Airport products.

Cant connect via comcast please help!


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Shoolie

 
Member Since: May 16, 2008
Posts: 8
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So I just bought a new iMac today and unfortunately I can't connect to the internet via my comcast cable modem using ethernet cables. For whatever reason the mac is not pulling up an ip adress, I went through all the shinanigans with comcast over the phone trying to connect through PPPoE and messing with a bunch of ethernet settings but nothing worked. They scheduled a tech guy to come over Saturday but I really don't want to wait that long.

I'm not tech savvy but if any one could please help me out I'd appreciate it.
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czarthp

 
Member Since: Nov 03, 2007
Posts: 70
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Mac Specs: macbook 2.0ghz santa rosa

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I work for comcast, the connect using ppoe should not be checked and the tcp/ip should be set to DHCP not DHCP manually, I"m guessing you have this fixed now, if not let me know I will help. I am an Internet support specialist.
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