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Internet, Networking, and Wireless Discussion of networking, internet, and wireless including Apple's Airport products.

Network Printer Problem


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BauerHaus

 
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I just bought an HP L7580 All-In -One printer/fax/scanner etc. I have connected it to my router via ethernet, which is connected to my Dell Inspiron 1000 Laptop PC via ethernet.
My iMac (which is in another room) has found the printer (wirelessly), with no problem. The problem is, when I click the print button, on the Mac, to print a document, everything begins to work properly, but the printer starts spitting out blank pages, and continues to spit them out, until I press the "cancel" button on the printer.
Anybody ever heard of anything like this?
Thanks, in advance,

Steve
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cwa107

 
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Quote:
Originally Posted by BauerHaus View Post
I just bought an HP L7580 All-In -One printer/fax/scanner etc. I have connected it to my router via ethernet, which is connected to my Dell Inspiron 1000 Laptop PC via ethernet.
My iMac (which is in another room) has found the printer (wirelessly), with no problem. The problem is, when I click the print button, on the Mac, to print a document, everything begins to work properly, but the printer starts spitting out blank pages, and continues to spit them out, until I press the "cancel" button on the printer.
Anybody ever heard of anything like this?
Thanks, in advance,

Steve
Yep, sounds like it's using the wrong driver. Did you download and install the HP-supplied driver?

Liquid and computers don't mix. It might seem simple, but we see an incredible amount of people post here about spills. Keep drinks and other liquids away from your expensive electronics!
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BauerHaus

 
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I used the supplied install disc on the PC. I didn't do anything on the Mac. The printer showed up in a list. The printer DID come with a seperate disc for Mac install. I'll try loading it on there.
thanks,
Steve
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cwa107

 
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Quote:
Originally Posted by BauerHaus View Post
I used the supplied install disc on the PC. I didn't do anything on the Mac. The printer showed up in a list. The printer DID come with a seperate disc for Mac install. I'll try loading it on there.
thanks,
Steve
By default, Mac OS X will use a generic Postscript driver for networked printers that it doesn't have a driver for. Since most printers these days are all but brain dead (they rely on the software almost exclusively to format print jobs), the generic Postscript drivers don't work well (or usually not at all). This is why you're getting the blank pages.

Liquid and computers don't mix. It might seem simple, but we see an incredible amount of people post here about spills. Keep drinks and other liquids away from your expensive electronics!
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Hey,,,thanks for the info. I'll load the disc on the mac tonight.
Thanks very much.
Steve
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BauerHaus

 
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CWA107,
That did the trick. Thanks very very much.
Steve
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cwa107

 
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Quote:
Originally Posted by BauerHaus View Post
CWA107,
That did the trick. Thanks very very much.
Steve
Cool, no problem

Liquid and computers don't mix. It might seem simple, but we see an incredible amount of people post here about spills. Keep drinks and other liquids away from your expensive electronics!
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BauerHaus

 
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Well, you won't believe it, but my iMac lost the printer, so I reloaded the install disc and the printer started spitting out blank pages again, so I downloaded the latest drivers from HP's website, and it's still spitting out blank pages. I did NOT totally remove the software from the Mac, before doing all the above. Maybe I should have. I'll try that tonight. Any ideas?
Thanks,
Steve
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cwa107

 
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Member Since: Dec 20, 2006
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Quote:
Originally Posted by BauerHaus View Post
Well, you won't believe it, but my iMac lost the printer, so I reloaded the install disc and the printer started spitting out blank pages again, so I downloaded the latest drivers from HP's website, and it's still spitting out blank pages. I did NOT totally remove the software from the Mac, before doing all the above. Maybe I should have. I'll try that tonight. Any ideas?
Thanks,
Steve
Check the driver settings and see what it's using. Look in System Preferences => Printer & Fax => click the printer in the left window pane => Click Options & Supplies => Click Driver tab. Make sure it's actually using the HP driver and not "Generic Postscript".

Liquid and computers don't mix. It might seem simple, but we see an incredible amount of people post here about spills. Keep drinks and other liquids away from your expensive electronics!
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BauerHaus

 
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Well, I totally uninstalled the original software (which is what I SHOULD have done to begin with), and reloaded the disc, and it works fine now. Thanks for the help.

Steve
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