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Images, Graphic Design, and Digital Photography Discussion of all things graphics.

Wacom tablet help!


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Naroclie

 
Member Since: Feb 08, 2007
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So I've got a Wacom Graphire4 tablet hooked up to my iBook G4 and I've never had a problem with it until today. I plugged it in like normal, but instead of the pen registering(for clicking, dragging and drawing) when it touches the tablet, it would do so a few mm above the tablet, making it impossible to draw and difficult to do anything else. This seems like a sensitivity problem, but I've tried all the troubleshooting things I have found that came with the tablet, as well as stuff looked up online, and have tried switching things around under System Preferences, from tip feel from "hard" to "soft" and back again. I have never had this problem before, and I only got the tablet this past Christmas so it's not old. Help please?
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kaidomac

 
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So it actually draws when hovering a few mm above the surface? My Graphire3 could sense it for mouse use a few mm above, but wouldn't register a click until I actually touched the pad. So it's registering it as a click a few mm above the surface? And do you have the latest OS X updates & Wacom drivers installed?

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Naroclie

 
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Yeah, it actually draws when hovering, it basically acts as if I were touching it to the tablet. I just downloaded the most recent driver from Wacom.com and according to Software Updater there isn't a new OSX update I need.
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coach_z

 
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you didnt mention exactly what you played with but did you mess with the settings within your system preferences? if that doesnt work, what i'd do is keep it plugged in and do a restart with the pen and mouse no where near the tablet
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Naroclie

 
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Thanks, I just tried it, but it didn't seem to change anything. And yes, I have messed with all the settings under System Preferences.
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MacHeadCase
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Hi Naroclie. Welcome to Mac-Forums.

When did this behaviour start to happen? Did you install anything right before or change anything in your system? Did you add any new peripheral?
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Naroclie

 
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Hey, thanks for the welcome.

It just started happening today for the first time. The only new thing that I've installed recently that I can think of is the driver for a new scanner/printer I have.
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MacHeadCase
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That might be your conflict right there. Both the tablet and printer are USB?

What you could do is unplug the unnecessary peripherals and reinstall the Wacom drivers. Download the latest just to make sure. If I remember correctly, the tablet has to be plugged in at a certain point when the driver is installed? Anyhow, don't take my work for it, follow Wacom's instructions. Just make sure the printer and other stuff you don't need for the driver install are plugged in.
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Naroclie

 
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THANK YOU! I unplugged my USB mouse (the only other thing I had plugged in) and took off all the PenTablet software, then downloaded and installed the newest Tablet driver.. success!! Thanks so much for the advice.
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MacHeadCase
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Excellent! Glad it got sorted, Naroclie!
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