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Images, Graphic Design, and Digital Photography Discussion of all things graphics.

Adobe Illustrator Help Needed!


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SazzleG
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Hey everyone,

I was wondering if anyone can help - my adobe illustrator keeps crashing every time i load it it up.

The Message:

"The Application has unexpectedly quit" and i can submit a report which i have done loads of times now. Its every time i start to load it up, it looks like its loading them.. bam...and its gone.

I work on a Power Mac G5 (PowerPC) using Mac OS X Version 10.3.9 and it is Adobe Illustrator CS2 - installed through the Adobe Creative Suite 2 Premium.

I have tried un-installing and re-installing and opening it without any other applications are open but im totally stuck now.

Any help will be really appreciated!
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macacomoco

 
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hi, any luck solving your problem? My illustrator CS2 has started doing exactly the same thing :-(
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Alexis

 
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Try deleting prefs and the files com.adobe.mediabrowser.plist and com.illustrator.mediabrowser.plist
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macacomoco

 
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Thanks, I tried deleting the prefs yesterday and still had the problem. I finally discovered it was a dodgy font... I closed all my fonts down and started Illustrator and it loads fine.
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NanoBite

 
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Thanks for posting the fix macacomoco.....
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hiruc
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hi everyone,
well... i have a similar problem with illustrator cs2, but it has nothing to do with fonts. the program starts normally, but when i try to use the pathfinder or open photoshop at the same time, it crashes.
i don't know if it's a memory issue... but i certainly hope it is not.
any suggestions?
thanks.
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Liam

 
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I used to have the same bother on windows - I don't know if it'll be of any use whatsoever as it's a completely different OS, but my problem was to do with the amount of fonts I had. Have you installed extra fonts? If so, could you delete some and it may fix it - as a poster said a few posts up, it was a dodgy font and you could be having the same problem?

Secondly, I managed to work out that bizarrely, having Adobe Photoshop on my machine managd to fix the problem.

I used to open Adobe Photoshop, then close it. I then opened Illustrator and it used to be work fine.

Completely bizarre..but worth a try anyway.

Good luck
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SazzleG
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Thanks for posting your solution Macacomoco!

How do you know which Fonts are corupt? - i haven't put any new fonts on my comp other than the ones it came with could, this still be the problem?

Cheers
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