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Images, Graphic Design, and Digital Photography Discussion of all things graphics.

Canon EOS Utility keeps crashing, is there a fix??


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fleurya

 
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I did some Google searching and couldn't find a clear answer. Apparently this has been going on for a while since some search results are 3 years old!

When I plug my XSi into my MBP (OSX 10.6.6) and try to start downloading pictures, it shuts down and I get a "quit unexpectedly" message. I just downloaded this EOS utility from Canon and chose OSX 10.6 from their menu before getting the download, so I'm assuming it's the most updated version and correct for my OS version.

Any help would be appreciated, even if it's "EOS Utility is worthless" because I really don't know as I haven't even been able to use it yet.

"Give so much time to the improvement of yourself that you have no time to criticize others"
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I haven't had any luck connecting my Rebel XT to my Mac either. This is why I just use a card reader now. I think you might have to end up doing the same.


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Yep, moved to card readers with my XSi early on and never looked back. Not even sure where that cable is any longer.

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I think that's what I'm going to go with as I think it may be faster and won't take away battery life on my cameras. I have heard people say pulling the card in and out of the camera can cause damage eventually, but I don't really see how unless you're really smashing the thing in and out of the reader/camera!

I think I'm done with EOS Utility anyway. It seems like importing directly to Aperture/LR is the smart move. Now, I just need to decide which program I want to buy: testing both now with the 30 day trials.

"Give so much time to the improvement of yourself that you have no time to criticize others"
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Quote:
Originally Posted by fleurya View Post
I have heard people say pulling the card in and out of the camera can cause damage eventually, but I don't really see how unless you're really smashing the thing in and out of the reader/camera!.
I think that mainly applies to compact flash and the potential to leave pins behind.

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Quote:
Originally Posted by fleurya View Post
I did some Google searching and couldn't find a clear answer. Apparently this has been going on for a while since some search results are 3 years old!

When I plug my XSi into my MBP (OSX 10.6.6) and try to start downloading pictures, it shuts down and I get a "quit unexpectedly" message. I just downloaded this EOS utility from Canon and chose OSX 10.6 from their menu before getting the download, so I'm assuming it's the most updated version and correct for my OS version.

Any help would be appreciated, even if it's "EOS Utility is worthless" because I really don't know as I haven't even been able to use it yet.

I had an unsolvable problem getting a 2010 MBP to connect in a reliable fashion to any Canon DSLR I tried ( 1dsMKIII, 5d, 2 different Rebels) with anything but standard length usb cables like the ones shipped with camera. Adding any sort of extension cause a failure.

Problem solved by dumping the 2010 MBP in favor of a 2011. No problems at all with EOS utility nor Breeze DSLR Remote Pro. I use both almost daily for tethered shooting.

Craig Lamson - Craig Lamson Photo

www.craiglamson.com
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