09-14-2010, 10:59 AM

I have the latest versions of the Canon software on and it keeps crashing and giving a long error report. I can't use it even though it says it works with OSX. This is part of the long error message: Any ideas?


Process: PhotoStitch [509]
Path: /Applications/Canon Utilities/PhotoStitch/Program/PhotoStitch.app/Contents/MacOS/PhotoStitch
Identifier: com.canon.PhotoStitch
Version: 3.2.0.19 (3.2.0.19)
Code Type: X86 (Native)
Parent Process: launchd [86]

Date/Time: 2010-09-14 15:58:13.884 +0100
OS Version: Mac OS X 10.6.4 (10F569)
Report Version: 6

Interval Since Last Report: 165272 sec
Crashes Since Last Report: 29
Per-App Crashes Since Last Report: 6
Anonymous UUID: 6A794EFF-F4B3-4F1A-B25F-10F4D6BE887D

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000013bd6000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 com.canon.PhotoStitch 0x000c62d8 -[CToolBarHelpButton makeMaskData:] + 170
1 com.canon.PhotoStitch 0x0001acaf -[CPSStitchCntr toolbarSetup] + 1835
2 com.canon.PhotoStitch 0x0000b13c -[CPhotoStitchCntr awakeFromNib] + 230
3 com.apple.CoreFoundation 0x9620b564 -[NSSet makeObjectsPerformSelector:] + 196
4 com.apple.AppKit 0x942b6530 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1566
5 com.apple.AppKit 0x942b4508 loadNib + 257
6 com.apple.AppKit 0x942b3b5b +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZonewnerBundle:] + 831
7 com.apple.AppKit 0x942b3811 +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 158
8 com.apple.AppKit 0x942b375c +[NSBundle(NSNibLoading) loadNibNamedwner:] + 383
9 com.apple.AppKit 0x942b0561 NSApplicationMain + 434
10 com.canon.PhotoStitch 0x00002aa6 _start + 228 (crt.c:272)
11 com.canon.PhotoStitch 0x000029c1 start + 41

Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x94048942 kevent + 10
1 libSystem.B.dylib 0x9404905c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x94048519 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x940482be _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x94047d41 _pthread_wqthread + 390
5 libSystem.B.dylib 0x94047b86 start_wqthread + 30

Thread 2:
0 libSystem.B.dylib 0x940479d2 __workq_kernreturn + 10
1 libSystem.B.dylib 0x94047f68 _pthread_wqthread + 941
2 libSystem.B.dylib 0x94047b86 start_wqthread + 30

Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000001 ebx: 0x13bd6000 ecx: 0x00000000 edx: 0x00000000
edi: 0x0041b738 esi: 0x00000000 ebp: 0xbffff698 esp: 0xbffff660
ss: 0x0000001f efl: 0x00010202 eip: 0x000c62d8 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x13bd6000

09-14-2010, 02:31 PM

hmmm... I have never used it and you prompted me .. to open it an guess what

My version 1.2.0.8(7L) crashed as well.. so unfortunately you are not alone

MacBook Pro
OS X 10.6.4
2.16 GHz Intel Core 2 Duo
4GB mem

same Problem Details as yours... may need to contact Canon.

09-15-2010, 04:31 AM

I have search the web and it is a Canon software fault. New software has been released but not as a download yet only on new camera cd.
read the latter part of this forum ..link...Photostitch stopped working Mac OS X 10.6 - Mac Forums