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  1. #1

    Member Since
    Aug 27, 2008
    iMac 2.4GHz 320GB 4GB Ram ATI Radeon HD 2600 PRO with 256MB memory
    "Quite Unexpectedly"
    I have been running CS4 with no problems for over a month. As of a few days ago, when I lauch CS4, I get the beachball. I force a quit, relaunch and all is well. When I quit from that successful relaunch, I get a warning that Photoshop quit unexpectedly--of course, from my point of view there was nothing unexpected about it. I have run Onyx, restarted etc. I have read the report but it means nothing to me:

    Process: Adobe Photoshop CS4 [161]
    Path: /Applications/Adobe Photoshop CS4/Adobe Photoshop Photoshop CS4
    Identifier: com.adobe.Photoshop
    Version: 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch]) (11.0)
    Code Type: X86 (Native)
    Parent Process: launchd [92]

    Date/Time: 2008-11-22 06:49:06.936 -0500
    OS Version: Mac OS X 10.5.5 (9F33)
    Report Version: 6

    Exception Type: EXC_BAD_ACCESS (SIGBUS)
    Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000020
    Crashed Thread: 0

    I have recently installed the trial version of Nik Effects--this is the only new thing I can think of. I have full backups (both Time Machine and Super Duper).

    Can anyone give me a clue what I should do? Reinstall CS4? Delete Nik Effects? As of now, it works, I just have to lauch twice and put up with the erroneous quit warning but I would like to get to the bottom of this.

  2. #2

    Member Since
    Oct 30, 2008
    Burgess Hill/UK
    MBP/2.53GHz i5/4GB RAM/500GB HDD/15" LED Screen/Intel HD Graphics & NVIDIA GeForce GT 330M
    Get rid of Nik Effects - as you said this is the only new thing and could be messing things up.

  3. #3

    Member Since
    Aug 27, 2008
    iMac 2.4GHz 320GB 4GB Ram ATI Radeon HD 2600 PRO with 256MB memory
    your instincts were correct. I have removed Nik effects and there is no problem. Thank you (even if it wasn't the answer I wanted). Now I will write to them. Their website states it is CS4 compatible with Macs but I am wondering if they need to tweak it. I have my heart set on buying this, wish it was an "easy purchase", ha! Again, thank you for the nudge in the right direction.

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