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Images, Graphic Design, and Digital Photography Discussion of all things graphics.

Photoshop CS3 keeps crashing


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Cliff W

 
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I recently added a new twain for my Epson Scanner 4490 Photo so I could scan through PS. I should have left well enough alone. Now neither of my PS versions that I have will start up and I keep getting EXC_BAD_ACCESS (0x0001) and KERN_PROTECTION_FAILURE (0x0002) at 0x00000000
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I have tried un-installing and reinstalling both the PS and Epson software and have dumped preferences as well as running DiscWarrior to correct permissions and still the program will not start up. Any ideas how to correct? Thanks
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louishen

 
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Run photoshop from a different user account (create one if you need to), that will tell you if it is a problem with OS X or just something in your User account
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Cliff W

 
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Thanks for the suggestion- no go though as a second user! Any other thoughts? Thanks
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louishen

 
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erm???


have you got an intel mac?

take a look at this thread to do a clean-out

http://discussions.apple.com/thread....sageID=6665179

see if PS works, then maybe consider a new Epson install

What OS version have you got
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Cliff W

 
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I followed the instruction for deleting the different files and now both PS's work perfectly. Thanks for your help.
I will contact Epson first to find out exactly what software I should use so it wont clash! Thanks again!
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louishen

 
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cheers, glad to be of help
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