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trader22 12-30-2012 12:09 PM

iTunes/Apple TV authentication issues
Ok heres the deal, I had a previous "Apple ID" a couple of years ago before I moved and before I had an Apple TV. My problem is that some of my content is authenticated under my old account/Apple ID and Apple won't allow me to view or listen to that content on my iphone or Apple TV. I tried logging into my old account but for some reason I can't explain my password no longer works and my birthday they say doesn't match. I have several movies and several songs I purchased that for now I can only view or listen to straight from my Mac Mini. Is there a way I can get my movies/music to be recognized as authenticated so I can watch and listen to them on my iphone and Apple TV? I'm not trying to break any laws, but I don't wish to lose the content I paid for from Apple... Any help is appreciated.

osxx 12-30-2012 12:57 PM

I had the same problem with some music videos a call to Apple and some security questions answered I gained access to old account and recouped the videos.

trader22 12-31-2012 11:27 AM

Thanks I'll try that. Any particular phone number or department?

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