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Apple TV Discussion of Apple TV, the new revolution in watching television.

ATV2 problems


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Raff42

 
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Member Since: Jun 10, 2012
Location: Liverpool, UK
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Hey
is anyone having a problem with their ATV2? I keep experiencing it cutting off half way through playing. It used to do it once a week (est) and I used to have to reset it, now it is everyday!
any help would be much appreciated!
Thanks

My Blogs:
Tech, Gadgets and Nerd Stuff - http://www.nerdasylum.net
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QUOTE Thanks
pendlewitch

 
Member Since: Sep 10, 2011
Location: Nelson,UK
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Quote:
Originally Posted by Raff42 View Post
Hey
is anyone having a problem with their ATV2? I keep experiencing it cutting off half way through playing. It used to do it once a week (est) and I used to have to reset it, now it is everyday!
any help would be much appreciated!
Thanks
How's it set up? Ethernet or wireless ?

iMac 27-inch Mid 2010 (wow....that old...eeeks!), WD My Book 1TB Firewire,WD My Passport Air 500GB, Magic Mouse,Magic Trackpad,
iPhone 5C, iPod Nano 4GB 3rd Gen, ATV2.
MOTM October 2012. These days normally happy with an occasional grumble.
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Raff42

 
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Location: Liverpool, UK
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It's on wireless. My network strength is really good though. The ATV3 in the other room doesn't have a problem.

My Blogs:
Tech, Gadgets and Nerd Stuff - http://www.nerdasylum.net
Theme Parks - http://www.nerdhopper.net
QUOTE Thanks
pendlewitch

 
Member Since: Sep 10, 2011
Location: Nelson,UK
Posts: 1,739
pendlewitch is a glorious beacon of lightpendlewitch is a glorious beacon of lightpendlewitch is a glorious beacon of lightpendlewitch is a glorious beacon of lightpendlewitch is a glorious beacon of lightpendlewitch is a glorious beacon of light
Mac Specs: iMac 27" Mid 2010, 3.2GHz Intel Core i3,4GB 1333 MHz DDR3, ATI Radeon HD5670 512MB, Mavericks 10.9.4

pendlewitch is offline
Hi,

Did you add in the ATV3 recently and is this in use at the same time?

iMac 27-inch Mid 2010 (wow....that old...eeeks!), WD My Book 1TB Firewire,WD My Passport Air 500GB, Magic Mouse,Magic Trackpad,
iPhone 5C, iPod Nano 4GB 3rd Gen, ATV2.
MOTM October 2012. These days normally happy with an occasional grumble.
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Raff42

 
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Member Since: Jun 10, 2012
Location: Liverpool, UK
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Hi, I haven't added it recently. It is AVT2 not 3. They have both been on the network the same amount of time. They aren't running at the same time all the time. I would say I use mine every day but the folks only use theirs about once a week. They obviously cross over sometimes

My Blogs:
Tech, Gadgets and Nerd Stuff - http://www.nerdasylum.net
Theme Parks - http://www.nerdhopper.net
QUOTE Thanks
pendlewitch

 
Member Since: Sep 10, 2011
Location: Nelson,UK
Posts: 1,739
pendlewitch is a glorious beacon of lightpendlewitch is a glorious beacon of lightpendlewitch is a glorious beacon of lightpendlewitch is a glorious beacon of lightpendlewitch is a glorious beacon of lightpendlewitch is a glorious beacon of light
Mac Specs: iMac 27" Mid 2010, 3.2GHz Intel Core i3,4GB 1333 MHz DDR3, ATI Radeon HD5670 512MB, Mavericks 10.9.4

pendlewitch is offline
Signal strength can be a bit misleading, what is also important is the signal to noise ratio within your environment (noise caused by obstacles, metal objects nearby, microwaves etc) and possible choking up of the available wireless bandwidth in your home and locality..... or maybe just a tired router that needs refreshing.

A few things that you can try initially.

Power down your wireless modem/router (pull the plug) and leave it for five minutes then plug back in. Update the firmware on the router. Check that there are no cordless phone base stations nearby or that no metal objects have recently been placed near the router itself. Count up all the devices using your router, the more there are on the same frequency the more likely that you will get dropouts.

Download a free app for example iStumbler, you can see the local routers in your area and what channel and frequency that they are transmitting on. If some are on the same channel then change yours or set your router to 'auto channel'. The other routers are likely on 2.4 gHz and unless you have a dual band router all your other devices are likely to be to as well, which may be slowing things up and causing dropouts.

iMac 27-inch Mid 2010 (wow....that old...eeeks!), WD My Book 1TB Firewire,WD My Passport Air 500GB, Magic Mouse,Magic Trackpad,
iPhone 5C, iPod Nano 4GB 3rd Gen, ATV2.
MOTM October 2012. These days normally happy with an occasional grumble.
QUOTE Thanks

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