Atv2 doa?

jjtiii44 · jjtiii44 #1 (**permalink**)

02-28-2012, 10:25 AM

Morning everyone,

I just purchased an Apple TV 2 from Gainsaver. Finally got it yesterday, plugged it in, and woosh, black screen. Now I've learned a lot since yesterday at 3 pm, including different HDMI and USB cables, resetting and DFU mode, etc. One common thing that I have noticed throughout is that the ATV2 will always boot in a recovery mode. Whenever it is in iTunes I only see the summary page and an option to restore. In TinyUmbrella I force it out of recovery and it just goes right back in under a different recovery device number. Have also tried Recboot to no avail. Furthermore, I have restored the ATV 2 at least 10 times. Does anyone else have any advice.

Other info: I have seen the "Plug into iTunes" icon at some points, and then I have also seen the Apple Logo for around 5-10 secs, but then black on my screen. My TV is an Emerson LC320EM1 720P HDTV.

Thank you everyone!

mrplow · mrplow #2 (**permalink**)

02-28-2012, 10:29 AM

Honestly I think you're best just getting it replaced.

jjtiii44 · jjtiii44 #3 (**permalink**)

02-28-2012, 10:31 AM

Of course that's a possibility, but I don't want to have to wait two weeks to get it back

. Was hoping someone around these parts knew of somethings to try.

pendlewitch · pendlewitch #4 (**permalink**)

02-28-2012, 11:12 AM

I humbly suggest that it could be an interconnect issue.

I eventually discovered that my HDMI cable wasn't seated correctly in the back of the ATV2 due to the plug moulding inhibiting. It was so simple, but I had tried every which way until I bought a new $15 dollar v1.3b cable and bingo..it worked.

Did you get a new cable or did you swap it out with an older one?

EDIT: my experience is here ATV2 with Denon AVR1910 ?

jjtiii44 · jjtiii44 #5 (**permalink**)

02-28-2012, 11:33 AM

I actually bought a brand new cable, a 4ft Auvio cable.

pendlewitch · pendlewitch #6 (**permalink**)

02-28-2012, 11:39 AM

Quote:

Originally Posted by jjtiii44

I actually bought a brand new cable, a 4ft Auvio cable.

Good, but it is it sat fully home in both sockets ? Manipulate the plugs from side to side when you are in the black screen.

EDIT Can you swap the TV out?

jjtiii44 · jjtiii44 #7 (**permalink**)

02-28-2012, 11:47 AM

I see, I'll try that when I get home in an hour. You are referring to the back of the ATV2 right?

pendlewitch · pendlewitch #8 (**permalink**)

02-28-2012, 11:57 AM

Quote:

Originally Posted by jjtiii44

I see, I'll try that when I get home in an hour. You are referring to the back of the ATV2 right?

Yes, this was the problem for me but also check the connection into the TV.

jjtiii44 · jjtiii44 #9 (**permalink**)

02-28-2012, 12:01 PM

http://i.imgur.com/svcAV.png

Just wanted to have this on the post, here is a picture of my iTunes.

jjtiii44 · jjtiii44 #10 (**permalink**)

02-28-2012, 12:49 PM

No luck on fiddling around with the HDMI ports.

pendlewitch · pendlewitch #11 (**permalink**)

02-28-2012, 12:54 PM

Quote:

Originally Posted by jjtiii44

No luck on fiddling around with the HDMI ports.

Ok, worth a try. I thinks it's worth swapping out the TV or hooking it up to a friend's TV if you can. It could be duff as mrplow says in any event.

mrplow #2 (permalink)
Member Since: Oct 01, 2007 Location: UK Posts: 5,535 Mac Specs: 27" iMac i7 (2011), iPhone5, iPad3, AppleTV2	02-28-2012, 10:29 AM Honestly I think you're best just getting it replaced. External hard disk acquisition addict - but admitting the problem is the first step to a robust backup Please use the reputation system if you think you've been helped - top right of this post
	QUOTE Thanks

pendlewitch #4 (permalink)
Member Since: Sep 10, 2011 Location: Nelson,UK Posts: 1,645 Mac Specs: iMac 27" Mid 2010, 3.2GHz Intel Core i3,4GB 1333 MHz DDR3, ATI Radeon HD5670 512MB, ML 10.8.3	02-28-2012, 11:12 AM I humbly suggest that it could be an interconnect issue. I eventually discovered that my HDMI cable wasn't seated correctly in the back of the ATV2 due to the plug moulding inhibiting. It was so simple, but I had tried every which way until I bought a new $15 dollar v1.3b cable and bingo..it worked. Did you get a new cable or did you swap it out with an older one? EDIT: my experience is here ATV2 with Denon AVR1910 ? iMac 27-inch Mid 2010, WD My Book 1TB Firewire, Magic Mouse,Magic Trackpad, iPhone 4, iPod Nano 4GB 3rd Gen,ATV2, Samsung LE40 Series 6, Denon AVR1910, Kef HTS 1001.2’s and Kube-1 Sub Denon DCD510AE, Panasonic DMP-BD60,Sky+HD,Logitech Harmony One Advanced. MOTM October 2012.
	QUOTE Thanks

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jjtiii44 #1 (permalink)
Member Since: Feb 28, 2012 Posts: 6	02-28-2012, 10:25 AM Morning everyone, I just purchased an Apple TV 2 from Gainsaver. Finally got it yesterday, plugged it in, and woosh, black screen. Now I've learned a lot since yesterday at 3 pm, including different HDMI and USB cables, resetting and DFU mode, etc. One common thing that I have noticed throughout is that the ATV2 will always boot in a recovery mode. Whenever it is in iTunes I only see the summary page and an option to restore. In TinyUmbrella I force it out of recovery and it just goes right back in under a different recovery device number. Have also tried Recboot to no avail. Furthermore, I have restored the ATV 2 at least 10 times. Does anyone else have any advice. Other info: I have seen the "Plug into iTunes" icon at some points, and then I have also seen the Apple Logo for around 5-10 secs, but then black on my screen. My TV is an Emerson LC320EM1 720P HDTV. Thank you everyone!
	QUOTE Thanks

jjtiii44 #5 (permalink)
Member Since: Feb 28, 2012 Posts: 6	02-28-2012, 11:33 AM I actually bought a brand new cable, a 4ft Auvio cable.
	QUOTE Thanks

jjtiii44 #7 (permalink)
Member Since: Feb 28, 2012 Posts: 6	02-28-2012, 11:47 AM I see, I'll try that when I get home in an hour. You are referring to the back of the ATV2 right?
	QUOTE Thanks

jjtiii44 #9 (permalink)
Member Since: Feb 28, 2012 Posts: 6	02-28-2012, 12:01 PM http://i.imgur.com/svcAV.png Just wanted to have this on the post, here is a picture of my iTunes.
	QUOTE Thanks

jjtiii44 #10 (permalink)
Member Since: Feb 28, 2012 Posts: 6	02-28-2012, 12:49 PM No luck on fiddling around with the HDMI ports.
	QUOTE Thanks

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