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  1. 06-15-2011, 06:13 AM #1
    archos4 is offline

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    Apple TV 2 Password errors
    Recently, after installing the latest software update, my YouTube password and iTunes password were forgotten. When I typed them in again, the message on screen said Error: the password's incorrect or there's a connection error. Well, my broadband's fine. And the passwords were both correct.

    Has anyone else got this problem/a solution?
    archos is our language's variant on the greek word "apxos", meaning master.
    4's the most regular, perfect number in the world-except mathematically.
    tanktrouble.com > Surface > Light Peak > X-48B > Flash
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  2. 06-15-2011, 11:09 AM #2
    baggss is offline

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    Is the ATV showing itself hooked up to your Broadband?

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  3. 06-15-2011, 01:52 PM #3
    archos4 is offline

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    Yes, I can still view movies on the itunes store and play Youtube content. I can also play films and music I didn't pay for over iTunes. It's just content I've purchased from the iTunes store and my YouTube favourites I can't view.
    archos is our language's variant on the greek word "apxos", meaning master.
    4's the most regular, perfect number in the world-except mathematically.
    tanktrouble.com > Surface > Light Peak > X-48B > Flash
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  4. 06-19-2011, 03:42 PM #4
    decoman is offline

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    that happen to me the other day to me asking for my itunes password and saying it was wrong many times. I wen tot my computer and logged out of itunes and re-logged in and it hasn't happened since. Not sure if that helps you or not.
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  5. 10-21-2011, 06:38 PM #5
    axemac is offline

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    Why do I have to sign up for an account with itunes store when all I want to watch are my movies that I have stored in itunes. I have no intention of buying anything from itunes.
    I have to have a password to view my own material.
    Any help would be greatly apprciated. Joe
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  6. 10-21-2011, 06:42 PM #6
    axemac is offline

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    PS. I forgot to mention that I am trying to setup the latest version of apple tv.Joe
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  7. 10-26-2011, 04:19 PM #7
    4Hummer is offline

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    There is a "Bug" in the latest Firmware that was just released, When you update the Firmware the first thing it does is reset your Apple TV to factory settings, You than need to connect it back to your network and run the update a SECOND time. Otherwise you will be left in a "hung state"

    The 2nd firmware update is what actually install the Firmware, than you wont get the "Cannot Connect to the Itunes store" error

    Bit of a PITA... But whatever

    From the Apple Support WebSite

    "Apple TV devices with software version 4.4 and 4.4.1 have an issue with updating software to later versions. The recommended way to resolve this is go to Settings -> General -> Reset -> Reset All Settings, prior to updating. Note: If you apply the software update without resetting all settings first, the updater will reset the settings for you.

    Once the Apple TV has been reset, you can then successfully update to the latest software by going to Settings -> General -> Update Software.

    We recognize that this is an inconvenience and apologize."
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