ATV 2 Unable to Sign In iTunes

jmartin2004 · jmartin2004 #1 (**permalink**)

04-06-2011, 10:57 PM

Hi Everyone,
I just got my new ATV 2 and can´t sign in iTunes for the Home Sharing. I have access to the internet because the ATV 2 updated to 4.2.1 and I can listen to Internet Radio Stations, watch movie trailers and browse Flickr but don´t have access to Youtube, Mobileme, Home Sharing and can´t set Time and Date either in the other hand Airplay works flawlessly.
Following an advice I check the Apple Time and Date server update in the Mac and works perfectly.
I use a MBP unibody with 10.6.7 and iTunes 10.2.1.
Please I need HELP!!!! it´s the first time an apple product fails on me and will really appreciate any suggestions.
Thanks,
Jose

MBP 15 2.4 Mhz 4 Gb 250 Gb HDD
MBA 11 1.6 Mhz 4 Gb 128 Gb HDD
iPad 1st Gen 32 Gb Wi Fi
iPhone 4 32 Gb

Deckyon · Deckyon #2 (**permalink**)

04-07-2011, 09:08 AM

Have you turned on Home Sharing within iTunes on the Mac? Double-check the sign-in names and passwords (CAPS matter) for the other services as well.

Also, you may just need to reset the ATV2 - I had to do that to mine this week to get it to see Netflix again. You can either unplug it from the power for a minute or so or hold the bottom two buttons (I think) on the remote to force it to power cycle.

baggss · baggss #3 (**permalink**)

04-08-2011, 12:20 AM

Make sure all ports on your network are open. Apparently the ATV uses some odd ports that may need to be opened.

Deckyon #2 (permalink)
Member Since: Apr 06, 2011 Location: Louisville, KY - USA Posts: 1,254 Mac Specs: MBP 17" 2011, 2.3GHz Intel Quad-Core i7, 8GB RAM, MacMini 2011, 2.7GHz Intel Dual-Core i7, 8GB RAM	04-07-2011, 09:08 AM Have you turned on Home Sharing within iTunes on the Mac? Double-check the sign-in names and passwords (CAPS matter) for the other services as well. Also, you may just need to reset the ATV2 - I had to do that to mine this week to get it to see Netflix again. You can either unplug it from the power for a minute or so or hold the bottom two buttons (I think) on the remote to force it to power cycle. MBP 17" 2011, 2.3GHz Intel Quad-Core i7, 8GB RAM, AMD Radeon HD 6750M 1GB RAM MacMini 2011, 2.7GHz Intel Dual-Core i7, 8GB RAM, AMD Radeon HD 6630M 256MB RAM iPhone 4S 64GB, iPad Gen3 32GB WiFi, iPod Nano Gen6 8GB, Apple TV 3 & 2
	QUOTE Thanks

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jmartin2004 #1 (permalink)
Member Since: Apr 12, 2009 Posts: 5	04-06-2011, 10:57 PM Hi Everyone, I just got my new ATV 2 and can´t sign in iTunes for the Home Sharing. I have access to the internet because the ATV 2 updated to 4.2.1 and I can listen to Internet Radio Stations, watch movie trailers and browse Flickr but don´t have access to Youtube, Mobileme, Home Sharing and can´t set Time and Date either in the other hand Airplay works flawlessly. Following an advice I check the Apple Time and Date server update in the Mac and works perfectly. I use a MBP unibody with 10.6.7 and iTunes 10.2.1. Please I need HELP!!!! it´s the first time an apple product fails on me and will really appreciate any suggestions. Thanks, Jose MBP 15 2.4 Mhz 4 Gb 250 Gb HDD MBA 11 1.6 Mhz 4 Gb 128 Gb HDD iPad 1st Gen 32 Gb Wi Fi iPhone 4 32 Gb
	QUOTE Thanks

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