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Apple Rumors and Reports Discuss what's going on with Apple in this forum

Apple gets top marks for reliability/customer satisfaction. (Well, DUH!)


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jerodhusvar
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Great article for us Apple lovers...

http://story.news.yahoo.com/news?tmp...1739&ncid=1729

But we all already knew this, now didn't we?

jjh
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technologist

 
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Nice to know that Apple's still on top of its game.

See also Consumer Reports' data on the same topic
http://www.consumerreports.org/main/...=1090944197996
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witeshark

 
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Those were both nice reads!
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technologist

 
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More from CR:
http://www.consumerreports.org/main/...t_id%20=305449
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wickedbusa
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Awesome, Now I have proof to show to my fellow Mac haters at work that claim that Apples are just as unreliable as PC's. Yeah right. Way to go Apple!!!!
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mode7girl
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I had a DOA 4G 20Gb iPod. I called Apple, tried a few technical issues and then when it still didn't work, they told me to wait for a return label. They sent the return label express which took two days, I sent back the iPod which was also express and the new iPod came overnight (that's a lot of $$ in shipping costs). Anyway, I had a replacement about 5-6 days after receiving the broken one which is testament to their great customer service.
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