Apple gets top marks for reliability/customer satisfaction. (Well, DUH!)

jerodhusvar · jerodhusvar #1 (**permalink**)

07-27-2004, 11:05 AM

Great article for us Apple lovers...

http://story.news.yahoo.com/news?tmp...1739&ncid=1729

But we all already knew this, now didn't we?

jjh

technologist · technologist #2 (**permalink**)

07-27-2004, 12:04 PM

Nice to know that Apple's still on top of its game.

See also Consumer Reports' data on the same topic
http://www.consumerreports.org/main/...=1090944197996

witeshark · witeshark #3 (**permalink**)

07-27-2004, 01:22 PM

Those were both nice reads!

technologist · technologist #4 (**permalink**)

07-28-2004, 12:43 AM

More from CR:
http://www.consumerreports.org/main/...t_id%20=305449

wickedbusa · wickedbusa #5 (**permalink**)

08-01-2004, 11:04 PM

Awesome, Now I have proof to show to my fellow Mac haters at work that claim that Apples are just as unreliable as PC's. Yeah right. Way to go Apple!!!!

mode7girl · mode7girl #6 (**permalink**)

08-06-2004, 10:31 PM

I had a DOA 4G 20Gb iPod. I called Apple, tried a few technical issues and then when it still didn't work, they told me to wait for a return label. They sent the return label express which took two days, I sent back the iPod which was also express and the new iPod came overnight (that's a lot of $$ in shipping costs). Anyway, I had a replacement about 5-6 days after receiving the broken one which is testament to their great customer service.

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Apple gets top marks for reliability/customer satisfaction. (Well, DUH!)

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jerodhusvar #1 (permalink)
Guest Posts: n/a	07-27-2004, 11:05 AM Great article for us Apple lovers... http://story.news.yahoo.com/news?tmp...1739&ncid=1729 But we all already knew this, now didn't we? jjh
	QUOTE Thanks

technologist #2 (permalink)
Member Since: Mar 30, 2004 Location: USA Posts: 4,744 Mac Specs: 12" Apple PowerBook G4 (1.5GHz)	07-27-2004, 12:04 PM Nice to know that Apple's still on top of its game. See also Consumer Reports' data on the same topic http://www.consumerreports.org/main/...=1090944197996
	QUOTE Thanks

technologist #4 (permalink)
Member Since: Mar 30, 2004 Location: USA Posts: 4,744 Mac Specs: 12" Apple PowerBook G4 (1.5GHz)	07-28-2004, 12:43 AM More from CR: http://www.consumerreports.org/main/...t_id%20=305449
	QUOTE Thanks

wickedbusa #5 (permalink)
Guest Posts: n/a	08-01-2004, 11:04 PM Awesome, Now I have proof to show to my fellow Mac haters at work that claim that Apples are just as unreliable as PC's. Yeah right. Way to go Apple!!!!
	QUOTE Thanks

mode7girl #6 (permalink)
Guest Posts: n/a	08-06-2004, 10:31 PM I had a DOA 4G 20Gb iPod. I called Apple, tried a few technical issues and then when it still didn't work, they told me to wait for a return label. They sent the return label express which took two days, I sent back the iPod which was also express and the new iPod came overnight (that's a lot of $$ in shipping costs). Anyway, I had a replacement about 5-6 days after receiving the broken one which is testament to their great customer service.
	QUOTE Thanks

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