New To Mac-Forums?

Welcome to our community! Join the discussion today by registering your FREE account. If you have any problems with the registration process, please contact us!

Get your questions answered by community gurus Advice and insight from world-class Apple enthusiasts Exclusive access to members-only contests, giveaways and deals

Join today!

 
Start a Discussion
 

Mac-Forums Brief

Subscribe to Mac-Forums Brief to receive special offers from Mac-Forums partners and sponsors

Join the conversation RSS
Apple Rumors and Reports Discuss what's going on with Apple in this forum

5 weeks to ship a standard MBP, Unacceptable!


Post Reply New Thread Subscribe

 
Thread Tools
Raven56

 
Raven56's Avatar
 
Member Since: Jun 28, 2007
Posts: 3
Raven56 is on a distinguished road

Raven56 is offline
I ordered the new 15" 2.4ghz Macbook Pro without any upgrades from a Mac1 store on the 13th of June.

On placing the order they told me i was 2nd on the list to receive one when the next shipment arrives. The expected delivery date was the 19th of June and it is the 29th today and i still haven't received it.

When talking to the staff of the mac1 store yesterday, they told me it will take another week to 3 weeks before they get any more stock in.
I asked them if i should have ordered it online. They sad it wouldn't have made any difference as it is an issue with the same supplier and is completely out of their control.

I'm a student studying Digital Art and as i need to use Final Cut i have been encouraged to make the switch to a mac. So fare my experience of Apple's services are dismal. 5 1/2 weeks is unacceptable wait for any laptop.

I hate having to complain especially on my birthday but i know its the only way they will improve their services.
QUOTE Thanks
adler

 
Member Since: May 13, 2007
Location: Toronto
Posts: 119
adler is on a distinguished road
Mac Specs: Macbook Pro 2.4 GHz, 160 GB at 7200rpms 4GB ram...iPhone 3G

adler is offline
Wow 5 1/2 weeks is insane. I'm ordering mine online on july 16th, with some upgrades and I hope to recieve it within 2 week.
QUOTE Thanks
kaidomac

 
Member Since: Jan 18, 2006
Posts: 1,868
kaidomac is just really nicekaidomac is just really nicekaidomac is just really nicekaidomac is just really nice
Mac Specs: G4 Cube

kaidomac is offline
Over a month?? That's nuts man. And you didn't even do any customization to it?

Mac Sites - down for reconstruction
QUOTE Thanks
Stretch

 
Stretch's Avatar
 
Member Since: Jan 13, 2007
Location: Central New York
Posts: 4,779
Stretch has much to be proud ofStretch has much to be proud ofStretch has much to be proud ofStretch has much to be proud ofStretch has much to be proud ofStretch has much to be proud ofStretch has much to be proud ofStretch has much to be proud ofStretch has much to be proud ofStretch has much to be proud of
Mac Specs: 15in i7 MacBook Pro, 8GB RAM, 120GB SSD, 500GB HD

Stretch is offline
Can I ask why you didn't order from Apple.com?

Blog and Photo Gallery: http://philolin.me/

Currently running OS X 10.10
QUOTE Thanks
elbolao23

 
elbolao23's Avatar
 
Member Since: Jun 19, 2007
Posts: 118
elbolao23 is on a distinguished road

elbolao23 is offline
fo real dude

QUOTE Thanks
D3v1L80Y

 
D3v1L80Y's Avatar
 
Member Since: Feb 02, 2004
Location: PA
Posts: 12,459
D3v1L80Y has a reputation beyond reputeD3v1L80Y has a reputation beyond reputeD3v1L80Y has a reputation beyond reputeD3v1L80Y has a reputation beyond reputeD3v1L80Y has a reputation beyond reputeD3v1L80Y has a reputation beyond reputeD3v1L80Y has a reputation beyond reputeD3v1L80Y has a reputation beyond reputeD3v1L80Y has a reputation beyond reputeD3v1L80Y has a reputation beyond reputeD3v1L80Y has a reputation beyond repute
Mac Specs: MacBook

D3v1L80Y is offline
Quote:
Originally Posted by Raven56 View Post
...it wouldn't have made any difference as it is an issue with the same supplier and is completely out of their control....
This is not entirely true. Apple still has a shipping estimate of 5-7 business days listed on their website. This estimate does change as their supply fluctuates. The issue seems to be something centered around the Mac 1 store and not Apple.

I would advise canceling your order at Mac 1 and placing an order online directly from Apple.

__________________________________________________
Posting and YOU|Forum Community Guidelines|The Apple Product Cycle|Forum Courtesy

mac: a waterproof raincoat made of rubberized fabric
MAC: a data communication protocol sub-layer, also known as the Media Access Control
Mac: a brand name which covers several lines of personal computers designed, developed, and marketed by Apple Inc.

QUOTE Thanks
Raven56

 
Raven56's Avatar
 
Member Since: Jun 28, 2007
Posts: 3
Raven56 is on a distinguished road

Raven56 is offline
Quote:
Originally Posted by Stretch View Post
Can I ask why you didn't order from Apple.com?
Sure

I had planed on ordering one as soon as i finished my last exam. As we have a Apple Store on campus I thought i would check my luck straight after and c if i could pick one up. Sadly i wasn't so lucky and they said they were out but if i placed an order for one now i would be 2nd from the top of the list to receive one when the order comes in the following week.
As on the apple site it estimates a delivery of 1-2 weeks i thought i may as well place the order at the store.

The order is still yet to arrive.
QUOTE Thanks
Raven56

 
Raven56's Avatar
 
Member Since: Jun 28, 2007
Posts: 3
Raven56 is on a distinguished road

Raven56 is offline
Quote:
Originally Posted by D3v1L80Y View Post
This is not entirely true. Apple still has a shipping estimate of 5-7 business days listed on their website. This estimate does change as their supply fluctuates. The issue seems to be something centered around the Mac 1 store and not Apple.

I would advise canceling your order at Mac 1 and placing an order online directly from Apple.
Thanks Devilboy

I think I'll give the Mac store another call and try to get a straight answer from them. My patience is wearing thin, though if i do cancel my order apple.com currently estimate 1-2 weeks shipment with the educational discount.

The problem may relate to the end of the financial year. Either way, does anyone knows were i should make a formal complaint?
QUOTE Thanks
Village Idiot

 
Village Idiot's Avatar
 
Member Since: Apr 04, 2007
Location: Durtburg, WV
Posts: 2,641
Village Idiot is a glorious beacon of lightVillage Idiot is a glorious beacon of lightVillage Idiot is a glorious beacon of lightVillage Idiot is a glorious beacon of lightVillage Idiot is a glorious beacon of lightVillage Idiot is a glorious beacon of light
Mac Specs: Sooper Fast!

Village Idiot is offline
Quote:
Originally Posted by Raven56 View Post
I ordered the new 15" 2.4ghz Macbook Pro without any upgrades from a Mac1 store on the 13th of June.

On placing the order they told me i was 2nd on the list to receive one when the next shipment arrives. The expected delivery date was the 19th of June and it is the 29th today and i still haven't received it.

When talking to the staff of the mac1 store yesterday, they told me it will take another week to 3 weeks before they get any more stock in.
I asked them if i should have ordered it online. They sad it wouldn't have made any difference as it is an issue with the same supplier and is completely out of their control.

I'm a student studying Digital Art and as i need to use Final Cut i have been encouraged to make the switch to a mac. So fare my experience of Apple's services are dismal. 5 1/2 weeks is unacceptable wait for any laptop.

I hate having to complain especially on my birthday but i know its the only way they will improve their services.
Well, it is an upgraded model and basically new, so if Apple is like Microsoft(Xbox gaming division people) or Sony or Nintendo, they announce the new product and ship it out as soon as possible without regards that demand far out weighs supply.

All you can do is cancel the order and go buy another computer from some where else. That, or just wait.

Chaotic Evil, Level 1 IT-Tech

Slough Roast Blog
Capitol Sound Blog
QUOTE Thanks
digital john

 
digital john's Avatar
 
Member Since: Mar 21, 2006
Location: new jersey
Posts: 284
digital john has a spectacular aura about
Mac Specs: 20" iMac G5, 4G 40gb, G4 iBook

digital john is offline
I ordered my macbook online and it arrived 3 days after...

QUOTE Thanks
meatus

 
meatus's Avatar
 
Member Since: May 14, 2007
Posts: 45
meatus is on a distinguished road
Mac Specs: MacBook Pro: 2.4 GHz Core 2 Duo ~ 2 GB 667 MHz DDR2 SDRAM ~ 160 GB HD ~ 15" Glossy LED Screen

meatus is offline
Quote:
Originally Posted by Raven56 View Post
I ordered the new 15" 2.4ghz Macbook Pro without any upgrades from a Mac1 store on the 13th of June.

On placing the order they told me i was 2nd on the list to receive one when the next shipment arrives. The expected delivery date was the 19th of June and it is the 29th today and i still haven't received it.

When talking to the staff of the mac1 store yesterday, they told me it will take another week to 3 weeks before they get any more stock in.
I asked them if i should have ordered it online. They sad it wouldn't have made any difference as it is an issue with the same supplier and is completely out of their control.

I'm a student studying Digital Art and as i need to use Final Cut i have been encouraged to make the switch to a mac. So fare my experience of Apple's services are dismal. 5 1/2 weeks is unacceptable wait for any laptop.

I hate having to complain especially on my birthday but i know its the only way they will improve their services.

I ordered mine at the Apple store online on the 12th of June and I received it on the 21st. I did get the glossy screen which did make it ship a couple days later than if I would've gone with the matte screen. You should maybe see if you could cancel your order at the store and order it online.
QUOTE Thanks
helly

 
helly's Avatar
 
Member Since: Jun 07, 2007
Location: Calgary, AB
Posts: 3
helly is on a distinguished road
Mac Specs: Macbook Pro

helly is offline
Same here - I placed my MBP (with a glossy screen) at my local Mac Vendor and was told it would be 7 - 14 days as they glossy screens had to be ordered directly from Apple. Mine came in in 10 days. Mac1 seems to be yanking your chain. Cancel and order elsewhere.

H
QUOTE Thanks
wezman2k

 
Member Since: Jun 12, 2007
Posts: 81
wezman2k is an unknown at this point

wezman2k is offline
i ordered that same model off ebay...i won the auction june 8th and i got the computer on the 22nd, a day earlier than it was supposed to come. apparantly this reseller (in california) orders the computers straight from apple.

it's worth the wait, you love it that much more when it finally comes. a month is pretty ridiculous though...
QUOTE Thanks

Post Reply New Thread Subscribe


« macosx.com bought by apple; forum now gone? | Gen 6 iPod to sport OSX? »
Thread Tools

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off
Forum Jump

Similar Threads
Thread
Thread Starter
Forum
Replies
Last Post
To MBP or not MBP? babadi Apple Notebooks 8 07-09-2007 03:53 PM
Lead time for a MBP BromptonAO Apple Notebooks 7 06-28-2007 11:23 AM
Macbook pro questions for MBP gurus. Mantronix Switcher Hangout 2 06-22-2007 02:50 PM
"Docking" the MBP Into A Killer Desktop Rig Nicholi Apple Notebooks 2 06-08-2007 02:21 AM
3 weeks without mbp due to logic board djnightraven Apple Notebooks 1 10-16-2006 05:01 PM

All times are GMT -4. The time now is 05:51 PM.

Powered by vBulletin
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
X

Welcome to Mac-Forums.com

Create your username to jump into the discussion!

New members like you have made this community the ultimate source for your Mac since 2003!


(4 digit year)

Already a member?