07-19-2012, 09:30 PM #1Apple accused of misleading EU customers about warranties
Apple accused of misleading EU customers about warranties
The Portuguese Association for Consumer Protection, DECO, is unhappy with Apple's representation of the European Union's warranty policy. DECO has filed a lawsuit accusing Apple of misrepresenting the EU's warranty policy in a way that encourages customers to buy the company's optional and pricey AppleCare warranty.
The lawsuit cites statements like the one found on Apple's website which says the EU's two-year consumer protection law only covers defects present at the time of delivery. According to a report in The Verge, the EU's warranty policy covers any defect that occurs within this two-year timeframe. Apple is facing a similar suit in Italy that threatens to shut down retail sales for 30 days in the country.
Apple accused of misleading EU customers about warranties originally appeared on TUAW - The Unofficial Apple Weblog on Thu, 19 Jul 2012 10:00:00 EST. Please see our terms for use of feeds.
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