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Temkin: Mac buyers much more satisfied than PC buyers
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Member Since: Mar 30, 2005
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07-05-2011, 03:17 PM
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Mac buyers are noticeably much happier with the initial experience of getting their computers than their Windows counterparts, a new study by the Temkin Group suggests. Asking those who bought an Apple, Dell, or HP computer within the past 90 days, it found that the Mac buying experience was rated much higher for educating the user on what computer was right to buy, the initial setup, and particularly in customer support. Windows PCs came close in the actual process and the computer itself, but in the aggregate were never higher....
 
Member Since: Nov 28, 2007
Location: Nambucca Heads Australia
Posts: 14,095
Mac Specs: iMac i5 2.7GHz OS X.8.3
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07-05-2011, 06:01 PM
Hang on to those original install discs like grim death! Using OS X.7 or later make a bootable USB thumb drive before running Installer! |
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