New To Mac-Forums?

Welcome to our community! Join the discussion today by registering your FREE account. If you have any problems with the registration process, please contact us!

Get your questions answered by community gurus Advice and insight from world-class Apple enthusiasts Exclusive access to members-only contests, giveaways and deals

Join today!

 
Start a Discussion
 

Mac-Forums Brief

Subscribe to Mac-Forums Brief to receive special offers from Mac-Forums partners and sponsors

Join the conversation RSS
Apple Rumors and Reports Discuss what's going on with Apple in this forum

Some Apple Store employees unhappy with work conditions


Post Reply New Thread Subscribe

 
Thread Tools
OneMoreThing...

 
OneMoreThing...'s Avatar
 
Member Since: Mar 30, 2005
Posts: 2,560
OneMoreThing... is a splendid one to beholdOneMoreThing... is a splendid one to beholdOneMoreThing... is a splendid one to beholdOneMoreThing... is a splendid one to beholdOneMoreThing... is a splendid one to beholdOneMoreThing... is a splendid one to beholdOneMoreThing... is a splendid one to beholdOneMoreThing... is a splendid one to behold

OneMoreThing... is offline
Some Apple Store employees unhappy with work conditions

Quote:

Pleasant decor and friendly employees make most Apple stores seem bright and cheery. Behind the scenes, though, some stores are not as congenial as they seem, according to a report from In These Times.

Three Apple employees have come forward with a not-so-happy tale of what it is like to work at an Apple retail store. One worker complains about disparate pay with newly hired workers making more than experienced workers. When a few employees approached management about this issue, they were told "money shouldn't be an issue when you're employed at Apple" and their time at Apple "should be looked at as an experience."

Other workers describe Apple's tactic to keep health care costs low by defining full-time employees as those who work 40 hours per week and have open availability to work any day needed. If you have a restricted schedule, you are not considered full-time even if you put in a full 40 hours each week. Work schedules are inflexible and stores are often understaffed during prime hours.

The word union was mentioned, but the three employees avoided the word like the plague. The mere mention of it could cost them their job. Even if the workers are unhappy, they are reluctant to band together against Apple. The one exception is Cory Moll, who is working to unionize Apple's 30,000-strong work force starting with the store in which he works.

When reading this, keep in mind that these are the experiences of three employees. It is by no means a reflection of every Apple store across the world. There are 29,997 employees whose voices have yet to be heard.

Some Apple Store employees unhappy with work conditions originally appeared on TUAW - The Unofficial Apple Weblog on Fri, 01 Jul 2011 17:00:00 EST. Please see our terms for use of feeds.




Source*|*Permalink*|*Email this*|*Comments
Read more

Mac-Forums: On Twitter | On Facebook | On Flickr
QUOTE Thanks
MancmacUK

 
Member Since: May 05, 2011
Posts: 72
MancmacUK is on a distinguished road

MancmacUK is offline
I bet they're not unhappy with the staff discount !

 iMac 21.5" 2.5 GHz Intel Core i5 OSX 10.8.3
QUOTE Thanks
MYmacROX

 
MYmacROX's Avatar
 
Member Since: Mar 17, 2009
Posts: 3,599
MYmacROX is a name known to allMYmacROX is a name known to allMYmacROX is a name known to allMYmacROX is a name known to allMYmacROX is a name known to allMYmacROX is a name known to allMYmacROX is a name known to all
Mac Specs: 2008 15" MBP ML, 2012 21.5" iMac ML

MYmacROX is offline
Quote:
Originally Posted by MancmacUK View Post
I bet they're not unhappy with the staff discount !
Doesn't help much considering the low wages.

16GB iPhone 5, 64GB Wi-Fi only iPad 1st Gen.

Reminder: Please include your Mac's specs. This will make it much easier for the other members to assist you.
QUOTE Thanks
iggibar

 
iggibar's Avatar
 
Member Since: Apr 20, 2009
Location: C-Town
Posts: 4,064
iggibar is a splendid one to beholdiggibar is a splendid one to beholdiggibar is a splendid one to beholdiggibar is a splendid one to beholdiggibar is a splendid one to beholdiggibar is a splendid one to beholdiggibar is a splendid one to beholdiggibar is a splendid one to behold
Mac Specs: Mac Pro 4.1 15" MBP. 13" MBP. 17" PB. Power Mac G5. iPhone 5s 64gb

iggibar is offline
They can always go work at Burger King if they hate it so much!

If you are distressed by anything external, the pain is not due to the thing itself but to your own estimate of it; and this you have the power to revoke at any moment. Marcus Aurelius
QUOTE Thanks
baggss

 
baggss's Avatar
 
Member Since: Oct 10, 2004
Location: Margaritaville
Posts: 10,309
baggss has a reputation beyond reputebaggss has a reputation beyond reputebaggss has a reputation beyond reputebaggss has a reputation beyond reputebaggss has a reputation beyond reputebaggss has a reputation beyond reputebaggss has a reputation beyond reputebaggss has a reputation beyond reputebaggss has a reputation beyond reputebaggss has a reputation beyond reputebaggss has a reputation beyond repute
Mac Specs: 27" 3.4 Ghz i7 iMac-13" C2D Macbook-OSX 18.8.2-64Gb iPad 2-32 Gb iPhone 5-ATV 2-14Tb of Storage

baggss is offline
Its a job. If the economy was booming they might have the luxury of whining about this but right now is not the time to complain. There are thousands who would be MORE than happy to take their places and have a job.

Doesn't matter where you work or what you do, there are always going to be those few....


QUOTE Thanks
XJ-linux

 
XJ-linux's Avatar
 
Member Since: Jul 02, 2007
Location: Going Galt...
Posts: 3,353
XJ-linux has a reputation beyond reputeXJ-linux has a reputation beyond reputeXJ-linux has a reputation beyond reputeXJ-linux has a reputation beyond reputeXJ-linux has a reputation beyond reputeXJ-linux has a reputation beyond reputeXJ-linux has a reputation beyond reputeXJ-linux has a reputation beyond reputeXJ-linux has a reputation beyond reputeXJ-linux has a reputation beyond reputeXJ-linux has a reputation beyond repute
Mac Specs: MacBookAir5,2:10.9.4-MacMini3,1:10.9.4-iPhone6,1:7.1.2

XJ-linux is offline
Go work at the Microsoft Store? Learn a trade? There are options. With the way things are moving toward online media sales, and places like Best Buy becoming resellers of Macs and iPads, and the ever present Apple Online Store (for hardware) I'd imagine Apple would close their brick and mortar stores before going union. I always viewed their stores as more a prestige thing that a corner stone of their sales and distribution model.

"Those who don't understand Unix are condemned to reinvent it, poorly." Henry Spencer
QUOTE Thanks
Mac23

 
Mac23's Avatar
 
Member Since: Mar 30, 2009
Location: Sandusky, Ohio
Posts: 205
Mac23 is on a distinguished road

Mac23 is offline
In terms of retail, Apple pays pretty well.

I've read reports/leaks where Genius bar employees have started out at or around 17 bucks an hour. I know college graduates who are struggling to find jobs that pay that much.

I've also seen where Apple employees get bonuses every year, and it was either last year or the year before where it was reported that every Apple employee received an iPhone? I don't know if that's true or not, but it wouldn't exactly surprise me.

However, if somebody isn't happy with their work environment and has a legit gripe, why keep quiet? Keeping quiet will only make things worse in the long run. People should be able to voice their concerns/criticisms without being blasted for it.

Does/should Apple go union? No. And certainly the voice of 3 Apple employees is no where near a good enough sample size to tell whether or not Apple is a good employer.

But, going off of what I've read/seen/heard about Apple, I'd rather work for them than just about any other retail position.

Every employee I've encountered at our nearest Apple store right outside of Cleveland in Crocker Park seemed to like their job.
QUOTE Thanks
Chef_eam

 
Chef_eam's Avatar
 
Member Since: Dec 12, 2009
Location: Midland,Tx
Posts: 357
Chef_eam is a jewel in the roughChef_eam is a jewel in the rough
Mac Specs: iMac 27" 2.66GHz i5, 1TB HDD, 12GB RAM, OS X 10.7.3, iPod Classic 160GB,iPad 1 64GB Wi-fi, iPhone 4S

Chef_eam is offline
I'd like to see any company where 100% of the employees are happy 100% of the time.
QUOTE Thanks
Bob_Stan

 
Bob_Stan's Avatar
 
Member Since: Jun 17, 2011
Posts: 268
Bob_Stan is on a distinguished road
Mac Specs: iMac 27" 3.5 Ghz Quad Core i7,SSD,3TB Fusio Fusion,32GB . MBPro 2.2Ghz 128GB SSD, 500GB HD, 8GB

Bob_Stan is offline
It's a job. Some people will like it, some will not. If the job doesn't suit you, move on.
QUOTE Thanks
HelpdeskRules

 
Member Since: Jun 04, 2011
Location: United Kingdom
Posts: 68
HelpdeskRules is on a distinguished road

HelpdeskRules is offline
Working in a shop/store has never paid well. The best thing to do is make the most of it. Learn what you can and move on to better things.

I worked in retail shops for around 10 years (the first 4 as a student) and I went from a stationery shop to a specialist PC retailer to an electrical retailer. I gained experience in paperclips, building & repairing computers and came away with 2 NVQ Level 2 Qualifications from the electrical retailer.

I used the experience I gained from these places to begin my career in the IT Support industry and I'm now in a senior position.

Unless of course you want to become a manager of a retail store then you have that option. I work at the Head Office of a retail company and see shop assistants move to become supervisors, then managers, then area managers and we even have a Director who worked his way right from working in a store up to where he is now!

My Personal WebSite: www.helpdeskrules.co.uk - Follow me on Twitter: @helpdeskrules
QUOTE Thanks
a.j.c.

 
Member Since: Aug 26, 2010
Location: providence r.i.
Posts: 216
a.j.c. is on a distinguished road
Mac Specs: soon to be another iMac owner

a.j.c. is offline
i know at my local apple store nobody makes below 14 an hour which imo is pretty good
QUOTE Thanks
moff

 
Member Since: Apr 16, 2011
Posts: 22
moff is on a distinguished road

moff is offline
No right to union membership? What sort of crappy employment laws do you have in the US?
QUOTE Thanks
bobtomay

 
bobtomay's Avatar
 
Member Since: Dec 22, 2006
Location: Texas, where else?
Posts: 25,021
bobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond repute
Mac Specs: 15" MBP 2.33 C2D 256 4GB, MBA 13" i7 1.8, MB 2.0 2GB, Nano 4th, 3GS, iPad 1

bobtomay is offline
Quote:
Originally Posted by moff View Post
No right to union membership? What sort of crappy employment laws do you have in the US?
How about the right to earn what you're worth rather than be stuck making a certain wage because part of what you earn the company has to go for paying the sap standing next to you that only does 1/4 or 1/2 the job you do, whether you're the best or the worst at your job, you both make the same money. For those of us worth their salt, that just blows!!!

I cannot be held responsible for the things that come out of my mouth.
In the Windows world, most everything folks don't understand is called a virus.
QUOTE Thanks
EvenStranger

 
EvenStranger's Avatar
 
Member Since: Dec 09, 2010
Location: Virginia
Posts: 845
EvenStranger is just really niceEvenStranger is just really niceEvenStranger is just really niceEvenStranger is just really niceEvenStranger is just really nice
Mac Specs: Currently 13" Late 2010 MBA, 4GB/128GB; Early 2011 13" MBP, dual core i7 2.7ghz, 4gb ram, 500gb hd

EvenStranger is offline
Quote:
Originally Posted by Mac23 View Post
In terms of retail, Apple pays pretty well.

I've read reports/leaks where Genius bar employees have started out at or around 17 bucks an hour. I know college graduates who are struggling to find jobs that pay that much.
Some do, but most Geniuses start at around 11.50-13.50 from my experience. I was an exception, and started much higher than that based on previous experience and salary.

Quote:
Originally Posted by Mac23 View Post
I've also seen where Apple employees get bonuses every year, and it was either last year or the year before where it was reported that every Apple employee received an iPhone? I don't know if that's true or not, but it wouldn't exactly surprise me.
Bonuses were eliminated shortly after I started for everyone but store managers. It was a huge deal for some of my coworkers, because they had taken a lower starting salary on the presumption that the bonuses would make up the difference. When the iPhone was first released in 2007, all full time employees received one, and were later taxed on the value of the iPhone as income. Also, the service plan was not covered.

Working for Apple was an interesting experience, and I met, worked with, and became friends with some of the most fascinating people. My customers included actors, musicians and artists. My coworkers included a photographer who works for Sports Illustrated, an actor who now owns a theater in Pigeon Forge, TN, a composer who had an original show produced in Chicago... the list goes on and on.

As far as the job itself - it was a job. It had its paperwork, it's bureaucracy, its ups and downs, headaches and victories. In the end, my only major complaint was the long hours and no weekends that retail almost always requires. I'm currently working 8-4, M-F, and I'm spoiled rotten! But I still miss the people, the interactions with the public, and yeah, the retail "buzz" at times.
QUOTE Thanks
iWhat

 
iWhat's Avatar
 
Member Since: Nov 11, 2004
Location: Toledo, Ohio
Posts: 5,736
iWhat has a reputation beyond reputeiWhat has a reputation beyond reputeiWhat has a reputation beyond reputeiWhat has a reputation beyond reputeiWhat has a reputation beyond reputeiWhat has a reputation beyond reputeiWhat has a reputation beyond reputeiWhat has a reputation beyond reputeiWhat has a reputation beyond reputeiWhat has a reputation beyond reputeiWhat has a reputation beyond repute
Mac Specs: Macbook, iMac G5, iPad, iPhone 4, iPod (MANY)!

iWhat is offline
I never have seen the Apple Store as a fantastic place to work, but rather bragging rights.
QUOTE Thanks

Post Reply New Thread Subscribe


« The App Store Turns Three After A Number Of Recent Milestones | New York artist investigated over Apple Store spyware project »
Thread Tools

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off
Forum Jump

Similar Threads
Thread
Thread Starter
Forum
Replies
Last Post
[How To] Macintosh Keyboard Short Cuts hype.it Switcher Hangout 25 06-09-2009 09:53 PM
what are apple store employees paid? macgig Schweb's Lounge 1 09-01-2008 11:51 AM
Where do we send feedback about Apple Store retail locations? bigbadandugly Schweb's Lounge 10 08-20-2008 03:53 PM

All times are GMT -4. The time now is 08:04 AM.

Powered by vBulletin
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
X

Welcome to Mac-Forums.com

Create your username to jump into the discussion!

New members like you have made this community the ultimate source for your Mac since 2003!


(4 digit year)

Already a member?