New To Mac-Forums?

Welcome to our community! Join the discussion today by registering your FREE account. If you have any problems with the registration process, please contact us!

Get your questions answered by community gurus • Advice and insight from world-class Apple enthusiasts • Exclusive access to members-only contests, giveaways and deals

Join today!

 
Start a Discussion
 

Mac-Forums Brief

Subscribe to Mac-Forums Brief to receive special offers from Mac-Forums partners and sponsors

Join the conversation RSS
Apple Rumors and Reports Discuss what's going on with Apple in this forum

Powerbook/iBook Battery Recall


Post Reply New Thread Subscribe

 
Thread Tools
jram

 
jram's Avatar
 
Member Since: Apr 08, 2005
Posts: 472
jram is a jewel in the roughjram is a jewel in the rough

jram is offline
Just in case..Again..............
said by Apple:

In cooperation with the U.S. Consumer Product Safety Commission (CPSC) and other international safety authorities, Apple is voluntarily recalling certain lithium ion rechargeable batteries that were sold worldwide from October 2004 through May 2005 for use with the following notebook computers: 12-inch iBook G4, 12-inch PowerBook G4 and 15-inch PowerBook G4. These batteries were manufactured by LG Chem, Ltd. of South Korea.

The affected batteries could overheat, posing a fire hazard to consumers. Apple has received six consumer reports of these batteries overheating. If you have a recalled battery, please stop using it and order a replacement battery immediately. Once you have removed the battery, plug in the AC adapter to power the computer. If you must temporarily use your computer with the battery, do not leave it unattended and check for signs of overheating.

Apple has initiated a worldwide exchange program and will provide eligible customers with a new replacement battery, free of charge.

Identifying your battery
The recalled batteries include those with model numbers A1061, A1078, and A1079 and serial numbers that begin with HQ441 through HQ507 and 3X446 through 3X510. To view the model and serial numbers labeled on the bottom of the battery, you must remove the battery from the computer. The battery serial number is printed in black or dark grey lettering beneath a barcode. See photos below. Please use the chart below to identify the battery model and serial numbers that apply to your iBook or PowerBook.
Attached Images
File Type: png SafariScreenSnapz001.png (90.3 KB, 49 views)
QUOTE Thanks
mraya

 
mraya's Avatar
 
Member Since: Feb 27, 2005
Location: Framingham, MA
Posts: 940
mraya is a jewel in the roughmraya is a jewel in the rough
Mac Specs: MacBook C2D 2.4 2GB

mraya is offline
Thanks a lot for your post! i just processed my request and they'll send me a new one.
QUOTE Thanks
EvoMac
Guest
 
Posts: n/a

Do we have to send in the old battery with this?
QUOTE Thanks
mraya

 
mraya's Avatar
 
Member Since: Feb 27, 2005
Location: Framingham, MA
Posts: 940
mraya is a jewel in the roughmraya is a jewel in the rough
Mac Specs: MacBook C2D 2.4 2GB

mraya is offline
They say they'll send a new battery first, then you will have to send them your old battery in the package provided with a pre-paid label.
QUOTE Thanks
IChing
Guest
 
Posts: n/a

Apple is voluntarily recalling certain lithium ion rechargeable batteries that were sold worldwide from October 2004 through May 2005 for use with the following notebook computers: 12-inch iBook G4, 12-inch PowerBook G4 and 15-inch PowerBook G4. These batteries were manufactured by LG Chem, Ltd. of South Korea.

The recalled batteries include those with model numbers A1061, A1078, and A1079 and serial numbers that begin with HQ441 through HQ507 and 3X446 through 3X510. To view the model and serial numbers labeled on the bottom of the battery, you must remove the battery from the computer. The battery serial number is printed in black or dark grey lettering beneath a barcode

LINK TO SITE: https://depot.info.apple.com/battery...x.html?lang=en
QUOTE Thanks
Murlyn

 
Murlyn's Avatar
 
Member Since: Jun 11, 2003
Location: Mount Vernon, WA
Posts: 4,909
Murlyn is a name known to allMurlyn is a name known to allMurlyn is a name known to allMurlyn is a name known to allMurlyn is a name known to allMurlyn is a name known to allMurlyn is a name known to all
Mac Specs: MacBook Pro 2.6 GHz Core 2 Duo 4GB RAM OS 10.5.2

Murlyn is offline
Mod Note: Merged 2 threads on same subject
QUOTE Thanks
mynameis

 
Member Since: Oct 01, 2004
Posts: 3,378
mynameis is just really nicemynameis is just really nicemynameis is just really nicemynameis is just really nice

mynameis is offline
This have anything to do with the thread about the guy's iBook battery that exploded?
QUOTE Thanks
bassplayrr

 
bassplayrr's Avatar
 
Member Since: Jan 14, 2005
Location: San Fransisco Bay Area, CA, USA
Posts: 500
bassplayrr will become famous soon enough
Mac Specs: 20" G5 iMac; 14.1" G4 iBook; 60Gig iPod Video

bassplayrr is offline
Quote:
Originally Posted by mynameis
This have anything to do with the thread about the guy's iBook battery that exploded?

Yeah, sure looks like it, doesn't it? Poor guy, that recall seems to be just about a month too late for him. At least now his insurance will have a better case for getting Apple to pay for the damages caused by the iBook.

-Chris
QUOTE Thanks
Kokopelli
Guest
 
Posts: n/a

Quote:
Originally Posted by mynameis
This have anything to do with the thread about the guy's iBook battery that exploded?

I was thinking the same thing. It seems likely.
QUOTE Thanks
Steel02001
Guest
 
Posts: n/a

Ok, the dumb kid has another question.

I have the same model number as those being recalled however my serial number is not the same as those. Do I need a new battery or not?
QUOTE Thanks
bassplayrr

 
bassplayrr's Avatar
 
Member Since: Jan 14, 2005
Location: San Fransisco Bay Area, CA, USA
Posts: 500
bassplayrr will become famous soon enough
Mac Specs: 20" G5 iMac; 14.1" G4 iBook; 60Gig iPod Video

bassplayrr is offline
Quote:
Originally Posted by Steel02001
Ok, the dumb kid has another question.

I have the same model number as those being recalled however my serial number is not the same as those. Do I need a new battery or not?

Nope. You shouldn't. If you concerned though (since this can be a safety issue) I'm sure Apple wouldn't mind you calling to double check.

-Chris
QUOTE Thanks
Steel02001
Guest
 
Posts: n/a

Actually they did mind, they hung up on me.

I dont think they actually minded I bet they are getting a high call volume and it was an accident.

On another note, apple is getting so many hits their recall page has gone down. :-(
QUOTE Thanks
Slilock

 
Member Since: Oct 28, 2004
Location: Cheyenne, WY
Posts: 86
Slilock is on a distinguished road
Mac Specs: Buying One Soon...

Slilock is offline
Got this email today from Apple:

Quote:
Dear Apple Customer,

Apple is voluntarily recalling certain lithium-ion rechargeable batteries that were sold worldwide, in systems and separately, from October 2004 through May 2005 for use with the following computers: 12-inch iBook G4, 12-inch PowerBook G4, 15-inch PowerBook G4. These batteries were manufactured by LG Chem, Ltd. of South Korea. Apple has initiated a worldwide exchange program and will provide you with a new replacement battery, free of charge. This program is being conducted in cooperation with the U.S. Consumer Product Safety Commission (CPSC) and other international safety authorities.

Issue: The affected batteries could overheat, posing a fire hazard. Apple received six consumer reports of these batteries overheating. Apple urges you to stop using your battery and to order a replacement battery immediately. If you must temporarily use your computer with the battery, do not leave it unattended and check for signs of overheating.

Product: The recalled batteries include those with model numbers A1061, A1078, and A1079 and serial numbers that begin with HQ441 through HQ507 and 3X446 through 3X510. To view the model and serial numbers labeled on the bottom of the battery, you must remove the battery from the computer. The battery serial number is printed in black or dark-grey lettering beneath a bar code.

Please use the chart below to match your computer with the affected battery model number and serial number range. If your battery's serial number does not match the requirements listed below, you do not have to exchange your battery.

Computer model Battery model number Battery serial number range
12-inch iBook G4 A1061 HQ441-HQ507
12-inch PowerBook G4 A1079 3X446-3X510
15-inch PowerBook G4 A1078 3X446-3X509

What to do: To begin the battery exchange process, go to the Apple website at www.apple.com/support/batteryexchange. You will be asked for the serial number of your computer, the serial number of your battery, and a ship-to address. After serial number verification, a new battery will be shipped to you free of charge. You may exchange up to three batteries through the website. When you receive the replacement battery, please use the same shipping packaging and the included prepaid shipping label to return the recalled battery to Apple. If you do not have access to the website listed above, you can call Apple at 800-275-2273 between 8:00 a.m. and 8:00 p.m., central standard time, seven days a week, for further assistance.

Thank you for your cooperation with this exchange program.

Apple
QUOTE Thanks
Steel02001
Guest
 
Posts: n/a

Yep, their website has a link at the bottom of the page.

Get it done people if you qualify!
QUOTE Thanks
x59

 
Member Since: Dec 29, 2004
Posts: 51
x59 is on a distinguished road
Mac Specs: 13.3" Aluminum Macbook 2.0gHz, 2 gHz 20" Core Duo iMac.

x59 is offline
ok, so I have a battery on my 12" iBook, model A1061 and the serial starts with HQ448...yet when I enter the serials into the site, it says my computers number AND my batteries number are not eligible for the Battery Exchange...any ideas before I call?
QUOTE Thanks

Post Reply New Thread Subscribe


« iBrowse 1.0 | new iPod photo: TETRIS and 3D »
Thread Tools

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off
Forum Jump

Similar Threads
Thread
Thread Starter
Forum
Replies
Last Post
Powerbook Battery recall!!!! Matt Apple Notebooks 1 08-26-2004 07:07 PM
iBook battery fails after HD replacerment ygab Apple Notebooks 2 08-23-2004 12:16 AM
Powerbook Safety Recall FishinFool Apple Notebooks 1 08-19-2004 11:53 PM
15" PB G4 Battery Recall Padawan Apple Notebooks 2 08-19-2004 06:30 PM
ibook battery meter not working, Always 99% and calculation remaining afrodite Apple Notebooks 0 12-01-2003 06:42 PM

All times are GMT -4. The time now is 12:20 PM.

Powered by vBulletin
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
X

Welcome to Mac-Forums.com

Create your username to jump into the discussion!

New members like you have made this community the ultimate source for your Mac since 2003!


(4 digit year)

Already a member?