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Apple Notebooks Apple's notebook computers including MacBook Pro, MacBook, MacBook Air, PowerBook, and iBook.

PowerBook - Blue Screen at Startup Problems


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IzeBerg

 
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I am getting the common (from what i've read) solid blue screen and cursor at startup on my powerbook.
I got it from a friend and it didn't have an OS on it so i had SuSE on it until i got a copy of osx.....which suse booted and ran fine.
so OSX (10.4) went thru the install process fine then rebooted and went to the solid blue screen.
I CAN log into safe mode. i updated everything and now have 10.4.11 and it didn't help. I took out the airport card, ram (testing both slots), and even the hard drive and installed an OS on a firewire drive and it does the same.
I'm assuming its hardware related based on what i've read online which is why I tried all that but nothing helped.
Does anyone have any suggestions for me? Please

PowerBook is 15" 1.25ghz alum
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Soulwar

 
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Welcome!

If you can use Safe mode, try isolating the problem. This should help.
http://docs.info.apple.com/article.html?artnum=107392

When all else fails, try everything!
The Rep System and you.
Life's a joke...If you're not laughing, then you didn't get it.

June 2008

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IzeBerg

 
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Quote:
Originally Posted by Soulwar View Post
Welcome!

If you can use Safe mode, try isolating the problem. This should help.
http://docs.info.apple.com/article.html?artnum=107392
Well it is useful info on what safe mode doesnt load exactly.
I tried deleting everthing it said safe mode didn't load (making an archive of them of course) and and still get a blank blue screen at start up
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Soulwar

 
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Try starting up from the Install disk and use Disk Utility from the menu bar, under Utilities. See if the HD needs repaired.
If safe mode works though, usually it's a problem with a Startup item or the Fonts.

When all else fails, try everything!
The Rep System and you.
Life's a joke...If you're not laughing, then you didn't get it.

June 2008

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IzeBerg

 
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I guess i forgot to mention. I have also ran disk repair from the install dvd. The only thing wrong was a couple permissions and it fixed that.

and there are only the default fonts...well default everything. it is a clean install that will not load.

I removed the start up items in:
system/library/loginplugins (well it wouldn't let me del 3 since they were in use)
system/library/startupitems.
deleted all com.apple.*** files in library/preferences
and deleted the file that was in the cache folder mentioned in the link you posted.
are there some things i am missing?
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Brown Study

 
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Does it start when booting from the install disk when holding down the C key (if you can insert the disk).

If it won't boot from the disk, it's more likely a hardware problem.
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IzeBerg

 
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Quote:
Originally Posted by Brown Study View Post
Does it start when booting from the install disk when holding down the C key (if you can insert the disk).

If it won't boot from the disk, it's more likely a hardware problem.
Yea it boots from the install disk fine. I just did reinstall the OS again (the 4th time now) so I am back to 10.4.6 rather than .11 but it doesn't seem to matter either way.

and like i said i ran disk utility from the install disk and safe mode both.

I just can't imagine a clean install having software problems....very frustrating.

and thanks for the help troubleshooting so far guys. any and all help is appreciated
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Soulwar

 
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Try reseting the PRAM. Also, you could try reseting the PMU if that doesn't work. Info is on this link for both.
http://docs.info.apple.com/article.html?artnum=2238

When all else fails, try everything!
The Rep System and you.
Life's a joke...If you're not laughing, then you didn't get it.

June 2008

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IzeBerg

 
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Quote:
Originally Posted by Soulwar View Post
Try reseting the PRAM. Also, you could try reseting the PMU if that doesn't work. Info is on this link for both.
http://docs.info.apple.com/article.html?artnum=2238
Just did these again too. Still no luck....
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IzeBerg

 
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another question...

is it possible that my video card is bad but would still boot in safe mode? I've noticed while in safe mode the cursor get lines thru it and the screen saver is incredibly slow. I read that the video card mightbe a cause of getting a blue screen but didn't know if you would still be able to boot into safe mode with a bad vid.
Also if it is a bad card I would have to get a new logic board right? oh and where is a good place to get a replacement logic board online?
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Soulwar

 
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I would recommend the Apple Hardware test. You can download it here and burn a cd. (If you're able to) If it's a hardware problem, it should find it.
http://www.info.apple.com/support/aht.html

When all else fails, try everything!
The Rep System and you.
Life's a joke...If you're not laughing, then you didn't get it.

June 2008

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IzeBerg

 
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Quote:
Originally Posted by Soulwar View Post
I would recommend the Apple Hardware test. You can download it here and burn a cd. (If you're able to) If it's a hardware problem, it should find it.
http://www.info.apple.com/support/aht.html
Of course my luck. I downloaded the one that says for powerbooks and tried to run it and it says its not compatible with my system.

from what i've read online it seems that there are newer versions of AHT that are not on the apple download list and I guess thats what my powerbook uses
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Soulwar

 
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That PowerBook just doesn't want to work!
Is odd though. The old OS worked. Installs ok. HD seems ok. Safe mode works. I don't think there's a Firmware update for that model that's needed.
Is the Install disk in good shape?
Can you start in verbose mode? Hold Apple key and v during restart. It will display text while booting.

When all else fails, try everything!
The Rep System and you.
Life's a joke...If you're not laughing, then you didn't get it.

June 2008

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IzeBerg

 
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Quote:
Originally Posted by Soulwar View Post
That PowerBook just doesn't want to work!
Is odd though. The old OS worked. Installs ok. HD seems ok. Safe mode works. I don't think there's a Firmware update for that model that's needed.
Is the Install disk in good shape?
Can you start in verbose mode? Hold Apple key and v during restart. It will display text while booting.

Yes verbose mode works....it doesn't list any errors that i can see other than not being able to find the enthernet connection since its not plugged in.
then it still goes to the blue screen and sits there...i dont know if its getting to a certin spot in the boot and then goes to the blue screen or if in verbose mode its supposed to go to the log in screen at that time.

the last thing before going to the blue screen is:
[HCIController][setupHardware] AFH Not Supported (ox2ec3318)

oooor soemthing close to that...i had to snap a pic with my digi cam becasue it went to the blue screen so quick i couldn't read it and the digi is a little blurry

oh and the install cd is in good condition...and i have 2 seperate ones...one is a factory 10.4 then the other is a copy of 10.4.6....i just wish i had the factory powerbook ones so i could at least run AHT
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Some PowerBooks require a firmware update prior to installing a version of OS X for the first time. It is necessary to install the update using OS 9.2 and then install OS X. here is a link to see if your model is one requiring the update:-

http://docs.info.apple.com/article.html?artnum=86117
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