Results 1 to 4 of 4
  1. #1


    Member Since
    Feb 21, 2007
    Location
    Glasgow, Scotland
    Posts
    230
    Specs:
    Aluminium Macbook 13.3"
    Cracked case - repair time
    I have the common problem that where the lid closes on the macbook it has caused cracks. I took it to my re seller who will fix it under warranty but they say it will take minimum of 2 WEEKS! I think this is an insane time to be without the computer for is this normal for it to take so long?

    Thanks

  2. #2

    chazdaspaz's Avatar
    Member Since
    Feb 11, 2008
    Posts
    6
    Specs:
    iMac aluminium 24 inch 2.4 Ghz, 3GB RAM
    No, it is not normal. I think your warranty works with Apple too, take it to an Apple store and tell them, they will literally take apart the topcase in front of you, put on a new one and then give it back to you. I'm not 100% sure but I am certain that people have had their laptop plastic repaired by Apple for free.

  3. #3


    Member Since
    Feb 21, 2007
    Location
    Glasgow, Scotland
    Posts
    230
    Specs:
    Aluminium Macbook 13.3"
    Quote Originally Posted by chazdaspaz View Post
    No, it is not normal. I think your warranty works with Apple too, take it to an Apple store and tell them, they will literally take apart the topcase in front of you, put on a new one and then give it back to you. I'm not 100% sure but I am certain that people have had their laptop plastic repaired by Apple for free.
    Thanks but the only shop in Edinburgh is a re-seller we dont have a mac store, i think there is one in glasgow but thats 60 miles away.

  4. #4

    cowasaki's Avatar
    Member Since
    Aug 12, 2007
    Location
    UK
    Posts
    408
    Specs:
    Mac pro Quad Xeon; 15" Retina Macbook Pro; macbooks (family); Macbook pro 17"; intel & G4 iMacs.
    I didn't see this at the time but in case it happens to anyone else I took back two macbooks with the same fault and they were fixed in 3 days!
    Experienced computer user, applications programmer and component level service engineer but came to the Apple platform with intro of intel!. Pro-photographer and director of electronics company.

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Cracked Screen Repair Question?
    By ace.13unibody in forum iPhone Hardware and Accessories
    Replies: 18
    Last Post: 11-18-2009, 01:45 PM
  2. Cracked Case - MacBook
    By bworthey in forum Apple Notebooks
    Replies: 8
    Last Post: 10-24-2009, 05:29 PM
  3. Cracked screen & repair - good deal?
    By rsherid in forum Apple Notebooks
    Replies: 9
    Last Post: 09-09-2009, 03:56 PM
  4. cracked case?
    By fozthedevil in forum Apple Notebooks
    Replies: 1
    Last Post: 08-26-2008, 07:22 PM
  5. Cracked case
    By fruvos in forum Apple Notebooks
    Replies: 13
    Last Post: 04-01-2007, 06:12 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •