09-23-2004, 09:35 PM #1jenny18GuestPowerBook G4 frozen, New User help.
I got this powerbook 2 days ago, never used a mac and its now frozen.
I have tried shutting it down, and it has hang completely with a busy mouse cursor signal (you know that multicoloured ball rotating around). I need help, am totally new to this kind of stuff.
09-23-2004, 10:44 PM #2m1kGuest
Well, push the Power button (located in the top right corner) and hold it down for 5 seconds. Then release it. This will restart the computer completely. It should fix the problem.
Out of curiousity, what were you doing when your PowerBook crashed? Mac OS X usually doesn't crash, ever.
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