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Apple Notebooks Apple's notebook computers including MacBook Pro, MacBook, MacBook Air, PowerBook, and iBook.

MacBook Pro - Arrow Keys Stopped Working


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BeanieRobert

 
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Member Since: Jun 12, 2007
Location: Brooklyn NY
Posts: 169
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Mac Specs: 15" MacBook Pro

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I noticed yesterday that my up and down arrow keys no longer work. I am planning to bring it to the Apple store and have a Genius see what the problem is. I have Apple Care, but i am wondering if they are still going to charge me money if they have to replace my keys. I don't think anything spilled into it, so i should be covered, right?

Does anyone have any experience of this happening to them, or any one with a simular problem?

I'm A Mac. And I Work Better Then A PC.
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Breckenridge

 
Member Since: Dec 11, 2007
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Your Apple care should take care of the issue, unless the damage to your keyboard was the result of you spilling coffee or water on it. A friend of mine who is also a real estate agent spilled coffee on his keyboard and Apple refused to look at a machine that smelled like coffee. Now he is back were he belongs, using Vista of a PC

I also noticed that if dirt is stuck under a key it will stop working, I usually pop the key out and use a little hand-vac to suck the dirt, press the key back in and all is good. Nevertheless, Apple will help you out with this issue.
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BeanieRobert

 
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Member Since: Jun 12, 2007
Location: Brooklyn NY
Posts: 169
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Mac Specs: 15" MacBook Pro

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I was thinking of popping the keys out, but i did that with my old PC and i couldnt get the keys back in.

Im hoping everything goes good.

I'm A Mac. And I Work Better Then A PC.
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