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Apple Notebooks Apple's notebook computers including MacBook Pro, MacBook, MacBook Air, PowerBook, and iBook.

MacBook - Faulty Macbook

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Member Since: Nov 07, 2007
Location: NY
Posts: 1
jagthebeetle is on a distinguished road
Mac Specs: 13-inch White MacBook

jagthebeetle is offline
I was really excited about getting a brand new Macbook. I ordered it online, but now I think that might have been a mistake.

The computer came, and has a dead pixel at the bottom center.
The screen seems to be slightly crooked. This is only noticeable by rubbing your finger against the closed macbook, but whenever I open my computer, it makes a loud click in the right hinge. Also, the battery does not fit in evenly. It is about a millimeter depressed on one side, and juts out about the same distance on the other side.

I live in NY, and would like to know about the return policy. It has been one week.

I will take it to the apple store this weekend.
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Member Since: Apr 07, 2007
Posts: 91
Ramacher is on a distinguished road

Ramacher is offline
If you bought it from and its new, their return policy should be clearly stated on the website... might be different if you bought a refurbished one.

Also for new macbooks they come with a one year warranty then when thats over you have the option to extend it.
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