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Thread: Faulty Macbook

  1. #1

    Member Since
    Nov 07, 2007
    Unhappy Faulty Macbook
    I was really excited about getting a brand new Macbook. I ordered it online, but now I think that might have been a mistake.

    The computer came, and has a dead pixel at the bottom center.
    The screen seems to be slightly crooked. This is only noticeable by rubbing your finger against the closed macbook, but whenever I open my computer, it makes a loud click in the right hinge. Also, the battery does not fit in evenly. It is about a millimeter depressed on one side, and juts out about the same distance on the other side.

    I live in NY, and would like to know about the return policy. It has been one week.

    I will take it to the apple store this weekend.

  2. #2

    Member Since
    Apr 07, 2007
    If you bought it from and its new, their return policy should be clearly stated on the website... might be different if you bought a refurbished one.

    Also for new macbooks they come with a one year warranty then when thats over you have the option to extend it.

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