New To Mac-Forums?

Welcome to our community! Join the discussion today by registering your FREE account. If you have any problems with the registration process, please contact us!

Get your questions answered by community gurus Advice and insight from world-class Apple enthusiasts Exclusive access to members-only contests, giveaways and deals

Join today!

 
Start a Discussion
 

Mac-Forums Brief

Subscribe to Mac-Forums Brief to receive special offers from Mac-Forums partners and sponsors

Join the conversation RSS
Apple Notebooks Apple's notebook computers including MacBook Pro, MacBook, MacBook Air, PowerBook, and iBook.

MacBook - Cracking cases


Post Reply New Thread Subscribe

 
Thread Tools
cowasaki

 
cowasaki's Avatar
 
Member Since: Aug 12, 2007
Location: UK
Posts: 408
cowasaki is on a distinguished road
Mac Specs: Mac pro Quad Xeon; 15" Retina Macbook Pro; macbooks (family); Macbook pro 17"; intel & G4 iMacs.

cowasaki is offline
We have three Macbooks in our household all of which are under a year old. My wife's laptop is the older and it has cracked along the front of the palm rest. My daughter's laptop which is only about 2 months old has developed a crack along the front! Both of them have been well looked after and not subject to any knocks or bangs.

It is not a very good hit rate is it? And just to compound things my wireless keyboard has just packed up too!

Good job I was going to the Apple store tomorrow to get my family pack of leopard!! I wonder how much I am going to have to argue to get the cases sorted out!

Experienced computer user, applications programmer and component level service engineer but came to the Apple platform with intro of intel!. Pro-photographer and director of electronics company.
QUOTE Thanks
amrk47

 
Member Since: Sep 17, 2007
Posts: 213
amrk47 can only hope to improve
Mac Specs: Silver MB 2Ghz Core2Duo 2GB RAM

amrk47 is offline
if it is still under 1 year warranty they will fix it no problem
QUOTE Thanks
mac747

 
mac747's Avatar
 
Member Since: Sep 02, 2006
Location: Maryland
Posts: 385
mac747 will become famous soon enough
Mac Specs: 2.2GHZ Macbook Pro - 4GB RAM - 500GB HD

mac747 is offline
Both of ours did that. They replaced the keyboards and we had them back in our hands in a day.

Its a known issue and supposedly the new keyboard won't do it again. At least that is what they told me.

T
QUOTE Thanks
cowasaki

 
cowasaki's Avatar
 
Member Since: Aug 12, 2007
Location: UK
Posts: 408
cowasaki is on a distinguished road
Mac Specs: Mac pro Quad Xeon; 15" Retina Macbook Pro; macbooks (family); Macbook pro 17"; intel & G4 iMacs.

cowasaki is offline
Lets hope so, I have bought 3 macbooks, a mac mini, keyboard, mouse, a mac pro, 3 ipods, loads of software and loads of upgrades from them in the last year so I think they owe me !!

Experienced computer user, applications programmer and component level service engineer but came to the Apple platform with intro of intel!. Pro-photographer and director of electronics company.
QUOTE Thanks
cowasaki

 
cowasaki's Avatar
 
Member Since: Aug 12, 2007
Location: UK
Posts: 408
cowasaki is on a distinguished road
Mac Specs: Mac pro Quad Xeon; 15" Retina Macbook Pro; macbooks (family); Macbook pro 17"; intel & G4 iMacs.

cowasaki is offline
Dropped off the 2 Macbooks and wireless keyboard which they booked in on the wednesday. They handed me the keyboard back and asked me to bring it in again when I collect the macbooks. They also noticed that when my Mac mini was repaired it did not have the serial number programmed into the motherboard.

Two days later I got a call from Apple who had booked me a double appointment and I called in later that day. Both macbooks had been repaired and cleaned and looked like new. I had a new keyboard and whilst this was being sorted they took my mac mini out the back and sorted the serial number issue. Collected my leopard family pack too.

All in all a very good experience. Far better than the experience I had the first time the mac mini failed - It took 3.5 weeks to fix because they couldn't get the part! They did fix it which most companies wouldn't have done (I spilled a whole cartridge full of ink all over it!!)

Experienced computer user, applications programmer and component level service engineer but came to the Apple platform with intro of intel!. Pro-photographer and director of electronics company.
QUOTE Thanks
Sylvie

 
Member Since: Sep 13, 2007
Posts: 7
Sylvie is on a distinguished road

Sylvie is offline
Well I just noticed my new mac book is cracked. It's only 3 months old and I've not travelled with it at all. Its been sitting on my desk since then So abuse is not the case. Im off to my mac dealer to get it checked out.

I don't have much hope. I hope they prove me wrong!!

Updates to follow.
QUOTE Thanks
cowasaki

 
cowasaki's Avatar
 
Member Since: Aug 12, 2007
Location: UK
Posts: 408
cowasaki is on a distinguished road
Mac Specs: Mac pro Quad Xeon; 15" Retina Macbook Pro; macbooks (family); Macbook pro 17"; intel & G4 iMacs.

cowasaki is offline
From my experience they will just fix it without problem.

Experienced computer user, applications programmer and component level service engineer but came to the Apple platform with intro of intel!. Pro-photographer and director of electronics company.
QUOTE Thanks

Post Reply New Thread Subscribe


« Ibook Battery\Start up problems | Ethernet Broken - Would AppleCare cover this? »
Thread Tools

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off
Forum Jump

Similar Threads
Thread
Thread Starter
Forum
Replies
Last Post
iPhone Cases swaltuo iPhone Hardware and Accessories 5 07-08-2007 11:31 PM
Where to b uy Sleeves & Cases (online) ? CooLiSH Apple Notebooks 5 07-05-2007 07:17 PM
Expensive Cases pmadis01 iPod Hardware and Accessories 29 03-18-2007 06:51 PM
Recommended iPod cases djmitch iPod Hardware and Accessories 16 02-04-2006 11:50 PM
Shinza debuts ZeroShock notebook sleeves, cases Murlyn Apple Notebooks 0 09-08-2003 04:38 AM

All times are GMT -4. The time now is 08:18 PM.

Powered by vBulletin
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
X

Welcome to Mac-Forums.com

Create your username to jump into the discussion!

New members like you have made this community the ultimate source for your Mac since 2003!


(4 digit year)

Already a member?