07-27-2007, 01:40 PM

Hi there,

I've recently updated from quicktime 7.1.6 to 7.2, and have been reading there have been problems with 7.2 and intel machines. I am web designing and need my quicktime to work properly. I need to reinstall 7.1.6, but my mac won't let me whilst it detects the newer 7.2. Does anyone know how i can clear 7.2 to re-install 7.1.6?

Many Thanks

07-27-2007, 01:44 PM

What exactly have you heard/read about problems with 7.2? I have had no problems with it at all on any of my Macs (all 3 intel machines). To answer your question, you would need to first have a 7.1.6 install file, then after uninstalling 7.2, install the 7.16. Also remember that Quicktime works together with iTunes, so be careful.

07-27-2007, 01:51 PM

Woops, now I see what problems have been happening

see this link http://blog.entourage.mvps.org/2007/...ime_72_up.html

it may help you.

07-27-2007, 02:02 PM

thanks for that. The problem i've been having is loss of visuals on firefox and netscape browsers. I can here sound, but no pictures. I have another macbook, exact same spec but with 7.1.6 and the files play fine. I have a 7.1.6 install, but How do i uninstall 7.2. the quicktime720.pkg i have doesn't have an uninstall option

07-27-2007, 02:21 PM

Originally Posted by alicattt

thanks for that. The problem i've been having is loss of visuals on firefox and netscape browsers. I can here sound, but no pictures. I have another macbook, exact same spec but with 7.1.6 and the files play fine. I have a 7.1.6 install, but How do i uninstall 7.2. the quicktime720.pkg i have doesn't have an uninstall option

Typically to uninstall a program in OS X you simply drag it to the trash. In this case, go to your applications folder and look for the quicktime icon and go from there. I have not tried this with quicktime however.

07-27-2007, 02:23 PM

But you must also trash some plist files and other preferences I think...not sure which ones though.

07-27-2007, 02:26 PM

hi,

yes trashed the application, but it won't let me install 7.1.6, cos it can still detect 7.2. i then tried appdelete to get rid of all relative files, but still won't let me install 7.1.6.......

07-27-2007, 02:58 PM

i've just reinstalled 7.2 cos 7.1.6 wouldn't, and now all the quicktime problems have dissappered. maybe it was just dodgy preferences. **** i hate computers!

07-29-2007, 11:15 AM

Does anyone know how to completely clear Quicktime?

Reinstalling 7.2 hasn't solve my issues and I want 7.1.6 back.

This is really giving me the irates!!

I thought I left these kinds of issues back with Windows.