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Apple Notebooks Apple's notebook computers including MacBook Pro, MacBook, MacBook Air, PowerBook, and iBook.

New replacement on the way


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frosty
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After a frustrating few days and alot of huffing and puffing with apple tech and customer service they are sending me a brand new powerbook.
I hope the new unit will perform as advertized. I have no reason to think it wont since the problem I had was so unusual.
Now I can get back to learning the nuances of using a mac.
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IndianPowerbook
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what happens to the current malfunctioning one?
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NightCrawler

 
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Member Since: Apr 30, 2004
Location: Gare D' Europa
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Mac Specs: MacBook Pro (early 2011) 2,2 i7, 4 GB RAM, 750 GB HDD, 1 GB ATI 6750M, High-Res AntiGlare Screen

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A Linux Penguin will come pick it up.... Bring it back to the Micro$oft HQ and they will abuse it.... and install Windows3.11 on it!!!1111oneoneoneoneone111!!!!!

MWAHAHAHAHA

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- It's like - he was got - they'd just like. It was like so hush hush. They were so... quiet about it. And then the next thing you know...
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Absolute Zero

 
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Member Since: Aug 05, 2003
Location: I'm slowly sinking in the posts of Mac-forums
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Mac Specs: PowerBook 12" Combo Drive/867 MHz/256 MB RAM/40 GB hard drive/Mac OS X 10.3.5/AirPort Extreme it sux

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I... hate... you...
I've had 3 hard drive failures in a month and I don't get a new PowerBook, but 3 new hard drives and a logic board? BS.
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frosty
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Quote:
Originally Posted by IndianPowerbook
what happens to the current malfunctioning one?
Essentialy the thing wouldnt shut off.
Go though shut down procedure pull the power cable and it was still running getting hot. You could pull the battery out and leave is out for several minutes put it back in and the computer would heat up and run the bat down.
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frosty
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Quote:
Originally Posted by Absolute Zero
I... hate... you...
I've had 3 hard drive failures in a month and I don't get a new PowerBook, but 3 new hard drives and a logic board? BS.
It was only some threats of attorney general action that they acquiesced.
It took along time to explain that I had paid them for a new machine. Not a defective unit refurbished.
Though it's friday and I'm hoping it arrives today.
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