MacBook Pro - Bluetooth headset bad sound quality

tsjostrom · tsjostrom #1 (**permalink**)

07-16-2007, 10:17 AM

I have a problem that I hope someone has an answer to. when I connect a bluetooth headset to my macbook pro (15" 2.2 GHz model, 1 week old) I run into problem.

It connects without any problem, but the sound quality is really bad. On both the speaker and mic there is a crackling (clicking) sound that comes regularly.

It feels like there is some interference, but I have never experienced this with any other computer or mobile phone for that matter. It is just the macbook pro.

I have tried everything I can come up with, turn off airport (although I have never seen actual interference between Wlan and bluetooth)

Am I the only one with this problem, could it be hardware related?

Thanks
Torbjörn

tsjostrom · tsjostrom #2 (**permalink**)

07-16-2007, 11:34 AM

Downloaded macbook pro software updater 1.0 and that solved the clicking and hissing when using bluetooth headset :-)

tsjostrom · tsjostrom #3 (**permalink**)

07-16-2007, 12:15 PM

Ingore my solution, it worked for a short wile. but now it is as bad as before... I don't get it.

Anyone seen this?

mongoloido · mongoloido #4 (**permalink**)

07-16-2007, 12:24 PM

Sorry man. I've never used a bluetooth headset, let alone one with my MBP. I'd suggest calling for a little phone support. You've only had it for a week, so they should bend over backwards to walk you through some stuff.

fleurya · fleurya #5 (**permalink**)

07-16-2007, 01:45 PM

What do you use the headset for? Is it a stereo headset? the Bluetooth in Macs don't have A2DP so stereo won't work right. Just thought I'd throw that in, in case.

tsjostrom · tsjostrom #6 (**permalink**)

07-22-2007, 06:24 AM

Hi fleurya,
No I am not after A2DP, it is a mono headset for IP telephony, still haven't phoned apple support though, so no answer about this yet sorry to say.

tsjostrom · tsjostrom #7 (**permalink**)

07-23-2007, 10:32 AM

Talked to apple support and they could of course not help me. They said I should use an USB headset instead as a workaround.

And see if I could replicate the problem on another MAC. So if there is anyone outthere whohas a bluetooth headset I would be grateful if you could replicate this problem for me :-/

fleurya #5 (permalink)
Member Since: Nov 18, 2006 Location: Anytown, USA Posts: 4,878 Mac Specs: 27" iMac 2.7GHz Core i5, iPhone 4S, 3rd gen iPad	07-16-2007, 01:45 PM What do you use the headset for? Is it a stereo headset? the Bluetooth in Macs don't have A2DP so stereo won't work right. Just thought I'd throw that in, in case. "Give so much time to the improvement of yourself that you have no time to criticize others"
	QUOTE Thanks

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MacBook Pro - Bluetooth headset bad sound quality

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tsjostrom #1 (permalink)
Member Since: Jul 16, 2007 Posts: 5	07-16-2007, 10:17 AM I have a problem that I hope someone has an answer to. when I connect a bluetooth headset to my macbook pro (15" 2.2 GHz model, 1 week old) I run into problem. It connects without any problem, but the sound quality is really bad. On both the speaker and mic there is a crackling (clicking) sound that comes regularly. It feels like there is some interference, but I have never experienced this with any other computer or mobile phone for that matter. It is just the macbook pro. I have tried everything I can come up with, turn off airport (although I have never seen actual interference between Wlan and bluetooth) Am I the only one with this problem, could it be hardware related? Thanks Torbjörn
	QUOTE Thanks

tsjostrom #2 (permalink)
Member Since: Jul 16, 2007 Posts: 5	07-16-2007, 11:34 AM Downloaded macbook pro software updater 1.0 and that solved the clicking and hissing when using bluetooth headset :-)
	QUOTE Thanks

mongoloido #4 (permalink)
Member Since: Jul 03, 2007 Posts: 74	07-16-2007, 12:24 PM Sorry man. I've never used a bluetooth headset, let alone one with my MBP. I'd suggest calling for a little phone support. You've only had it for a week, so they should bend over backwards to walk you through some stuff.
	QUOTE Thanks

tsjostrom #6 (permalink)
Member Since: Jul 16, 2007 Posts: 5	07-22-2007, 06:24 AM Hi fleurya, No I am not after A2DP, it is a mono headset for IP telephony, still haven't phoned apple support though, so no answer about this yet sorry to say.
	QUOTE Thanks

tsjostrom #7 (permalink)
Member Since: Jul 16, 2007 Posts: 5	07-23-2007, 10:32 AM Talked to apple support and they could of course not help me. They said I should use an USB headset instead as a workaround. And see if I could replicate the problem on another MAC. So if there is anyone outthere whohas a bluetooth headset I would be grateful if you could replicate this problem for me :-/
	QUOTE Thanks

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