Page 1 of 2 12 LastLast
Results 1 to 15 of 16

Thread: Why!!!!!

  1. #1
    Why!!!!!

    Member Since
    Apr 04, 2007
    Posts
    28
    Specs:
    15' 2.33Ghz C2D MBP, 3GB RAM, 200GB HDD
    Why!!!!!
    I've had horrible luck with my Macbook Pro. First, the laptop wouldn't shut on one side. Send that back. Next one had a squeaky hinges and a very uneven backlight. Send that back. Now, I get this one today. Where do I go from here? It's just annoying.


  2. #2
    Why!!!!!
    Martin.'s Avatar
    Member Since
    Feb 18, 2007
    Location
    Calgary, Canada
    Posts
    348
    wats wrong with it?
    ~Martin.


  3. #3
    Registered User
    Member Since
    Dec 03, 2006
    Location
    UK
    Posts
    709
    Specs:
    iMac 2.93C2D 4GB
    I think there's a dent in the front edge. Pretty understandable that your annoyed mate, are these refurbs or new?

  4. #4
    Why!!!!!
    KoDorSean's Avatar
    Member Since
    Jun 03, 2006
    Location
    Denver Colorado
    Posts
    2,371
    Specs:
    2.4 GHz intel core 2 duo MBP, iPhone 5, iPad 3
    you have some bad luck there! quit cutting people off the road when you drive.

    I hope the 4th time is the charm!

    I was on the M-F honor roll for month : May 2007

  5. #5
    Why!!!!!

    Member Since
    Apr 04, 2007
    Posts
    28
    Specs:
    15' 2.33Ghz C2D MBP, 3GB RAM, 200GB HDD
    It's new. The top right corner looks a bit worn away and that dent. I'd ignore it but it's hard not to notice in the corner of my eye. On top of that, the screen is off center. I had it ordered online but since it's the stock configuration, I think I'm going to head to the Apple Store and have it switched out. I think what bothers me is the price and the fact that they can't put it together right.

  6. #6
    Why!!!!!

    Member Since
    Mar 31, 2007
    Posts
    81
    I'd be irritated too!

    Given the price of these computers, one would expect to be spared the production irregularities. However, sadly, this is not the case with electronic goods.

    Whatever the price, because of the complexity of putting these things together, there will always exist a higher probability, relative to other simpler to produce goods, of receiving a less than perfect product.

    Best of luck on your next one!

  7. #7
    Why!!!!!
    DeathtoToasters's Avatar
    Member Since
    Jan 24, 2007
    Posts
    275
    Quote Originally Posted by jedivulcan View Post
    It's new. The top right corner looks a bit worn away and that dent. I'd ignore it but it's hard not to notice in the corner of my eye. On top of that, the screen is off center. I had it ordered online but since it's the stock configuration, I think I'm going to head to the Apple Store and have it switched out. I think what bothers me is the price and the fact that they can't put it together right.

    Wow...I got a refurb one and it has something tiny and similar to that, but I expected it...it is a refurb. If it was new, I would freak.

    Have you thought about going to a apple store and seeing the unit when you but it??
    "Death to Toasters" - John Connor

    "All Hail the Power of Bauer"

    "The Heavens will run red with Blood, but in the End, As Always, Thanos will Stand Triumphant!" - Thanos

  8. #8
    Why!!!!!
    christm's Avatar
    Member Since
    Dec 18, 2005
    Location
    Devon, England
    Posts
    2,288
    Specs:
    ibook g4, imac 2ghz c2d, mbp 2.4ghz c2d - 10.5.1
    dont give up. you'll be glad you got it when u get one that works fine !

    gd luck.

  9. #9
    Why!!!!!

    Member Since
    Apr 04, 2007
    Posts
    28
    Specs:
    15' 2.33Ghz C2D MBP, 3GB RAM, 200GB HDD
    I ordered a return on it from Apple Store phone support. I went to an Apple Store Genius Bar earlier today and after spending an hour waiting past my appointment time, I was given lip service from their Genius working there, refusing to replace or return it unless I paid a restocking fee for it. I told him it was there I even said, "Doesn't Apple have a no questions asked policy with customer support?" He said something in the lines as "Well, it doesn't bother me" and kept refusing (well, refusing and mentioning a restocking fee). I wasted a lot of time. I know it sounds like I might be a snippy customer. I'm not, I give people more respect than they deserve. This guy deserved none from me based on his barrage of questions. I'm now left with a pending return with plenty of accessories I bought for my Macbook Pro that will never really see any use. I guess I can use my 15 inch InCase for a different laptop or my Macbook Pro keyboard skin... I dunno... this has just bee another awful experience from Apple.

  10. #10
    Why!!!!!

    Member Since
    Sep 26, 2006
    Location
    Edmonton AB
    Posts
    70
    You definatly are not at fault here! You've paid a fair amount for a laptop and the least you should get is a new laptop without dings, scratches, etc. It's too bad the Apple experience is going south for you.

  11. #11
    Why!!!!!
    Brown Study's Avatar
    Member Since
    Mar 11, 2004
    Location
    Winnipeg
    Posts
    1,964
    Specs:
    G4 Tiger and OS 9
    Quote Originally Posted by jedivulcan View Post
    I was given lip service from their Genius working there
    Was there no one in the store higher in Apple's food chain than the "genius?"

    You should make it plain to a manager exactly what you went through.

  12. #12
    Why!!!!!
    iKitten's Avatar
    Member Since
    Mar 22, 2007
    Location
    arizona desert
    Posts
    1,408
    Specs:
    2007 iMac 10.6.8 | 2009 MacBook uni 10.6.8 | 2010 MBA 10.8.5 |
    Quote Originally Posted by Brown Study View Post
    Was there no one in the store higher in Apple's food chain than the "genius?"

    You should make it plain to a manager exactly what you went through.
    Totally agree!! The manager really needs to hear about that sort of behavior.
    Quote Originally Posted by Ghostshadow View Post
    Girls with macs are so cute.
    "Suffer the little children..." compassion.com

  13. #13
    Why!!!!!

    Member Since
    Apr 04, 2007
    Posts
    28
    Specs:
    15' 2.33Ghz C2D MBP, 3GB RAM, 200GB HDD
    I'm probably going to go back tomorrow when I'm around town doing errands and such. That, and I'm probably going to try a different Apple Store. It's just stupid. What's that kid got to lose? I sincerely question Apple's hiring standards at times. I don't think my complaint was any less legit than the people before me that can't turn on their iPods... so yeah. That store needs to be audited or reviewed by a higher power within Apple. This is the second time that they tried to frak me with a restocking fee. Lousy... totally lousy. The smirk on that kids face when he said, "Well, I can't guarantee the next one will be any better." I decided to retreat and come up with a new plan. It was to the point where I was going to bluntly yell at the idiot. The customer is always right, first rule of customer support. As you can see, I'm still upset about it. I liked that computer, but I carry extremely high standards.

  14. #14
    Why!!!!!
    iKitten's Avatar
    Member Since
    Mar 22, 2007
    Location
    arizona desert
    Posts
    1,408
    Specs:
    2007 iMac 10.6.8 | 2009 MacBook uni 10.6.8 | 2010 MBA 10.8.5 |
    Jedivulcan, at the very least write an email to Apple about your treatment at that store. If you remember the name of the 'kid' it would be even better, but either way I wouldn't just let it go! The company needs to know about it.
    Quote Originally Posted by Ghostshadow View Post
    Girls with macs are so cute.
    "Suffer the little children..." compassion.com

  15. #15
    Why!!!!!

    Member Since
    Apr 04, 2007
    Posts
    28
    Specs:
    15' 2.33Ghz C2D MBP, 3GB RAM, 200GB HDD
    Well, I had a lot of lemon Macbook Pro's and I was given heck for the last month. I finally got everything settled. Apple was quite nice and willing to accommodate to my problem

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •