Macbook - Wont Turn On

doctormo · doctormo #1 (**permalink**)

03-29-2007, 10:31 PM

So I received my Macbook Tuesday and I LOVE IT! Today while surfing the net the screen just goes black? WEIRD! I try turning it off and on and no luck. I called Apple and they ran me through the steps adn still no success. Now I have to take it to bestbuy return it and get a new one. I still love the Macbook but am a little sad that it happened!

eric · eric #2 (**permalink**)

03-29-2007, 10:49 PM

well luckily it happened at this stage and not after you'd made several changes and dumped lots of your files onto it (just in case it needed a new HD).

did they have you reset the SMC? (remove the battery and hold the power button for 5 sec, then put the battery back in and restart)

doctormo · doctormo #3 (**permalink**)

03-29-2007, 10:59 PM

yea true. yea he ran me through the steps for that still no luck. he told me to send it in for repairs...after that I called bestbuy adn they said to just bring it in and exchange it. Id rather get a new one then let it go for service.

eric · eric #4 (**permalink**)

03-29-2007, 11:01 PM

good call. good luck with the new, new one.

eric #2 (permalink)
Member Since: Nov 04, 2006 Location: twin cities, mn, usa Posts: 8,800	03-29-2007, 10:49 PM well luckily it happened at this stage and not after you'd made several changes and dumped lots of your files onto it (just in case it needed a new HD). did they have you reset the SMC? (remove the battery and hold the power button for 5 sec, then put the battery back in and restart) Please participate in our Member of the Month polls. Every vote counts! And remember to use the user reputation system! ["Dear Homer, I. O. U. one emergency donut. Signed, Homer." - Note by Homer Simpson]
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eric #4 (permalink)
Member Since: Nov 04, 2006 Location: twin cities, mn, usa Posts: 8,800	03-29-2007, 11:01 PM good call. good luck with the new, new one. Please participate in our Member of the Month polls. Every vote counts! And remember to use the user reputation system! ["Dear Homer, I. O. U. one emergency donut. Signed, Homer." - Note by Homer Simpson]
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doctormo #1 (permalink)
Member Since: Mar 18, 2007 Posts: 16	03-29-2007, 10:31 PM So I received my Macbook Tuesday and I LOVE IT! Today while surfing the net the screen just goes black? WEIRD! I try turning it off and on and no luck. I called Apple and they ran me through the steps adn still no success. Now I have to take it to bestbuy return it and get a new one. I still love the Macbook but am a little sad that it happened!
	QUOTE Thanks

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