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Apple Notebooks Apple's notebook computers including MacBook Pro, MacBook, MacBook Air, PowerBook, and iBook.

iBook - Crashed and now just a blank grey screen


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skye

 
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My lovely g/f called me today and told me that she was on her laptop and it just turned off, and now when she turns it on, the screen is just grey, nothing, not even this spining thing at the bottom.

We basically tried everything I could over the phone w/o the disks. It is running os x 10.3.9. We tried resting PMU, PRAM, apple-s. Nothing. She said that she was on it for about 4 hours.

I think it is the hard drive because the laptop has been running warm near where the HD is for about a month or two. Two months ago, it stopped turning on all together and then I took it apart, jiggled some things around, and then it worked again, shortly after that it was getting warmer than usual(I think!) near the HD.

What do you guys think? Do you think repairing disk permissions is even possible?(It wouldn't boot up into single user mode)

I just put a bid of like 20$ on an ibook g3 HD to see if my theory is correct, Ill try it out when she comes home next weekend.

edit: The capslock and the numlock keys respond. the lights turn on.

edit2: We plugged a random flashdrive into it and booted it up with holding option to boot from an external drive and we have a "curvey arrow thing and an arrow to the right"
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ipramono

 
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try to remove the battery and re-plugin it again.
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Ryan13

 
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I had this problem and what was wrong was I hadn't upgraded my firmware and for some reason my computer responded like this. I brought it into the apple store and they reset my pram and that got it to boot up, thats the only difference with my computer than yours, and upgraded it there It was fine. Then my ethernet connector didn't work so I brought it in and they sent it off for a week and replaced 50% of my computer and now it works fine. I would say bring it in to the apple store tell them all the problems( leave out that you messed with it) and they should be able to fix it.
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skye

 
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well its an ibook g3 and thus out of warranty. if it non upgraded firmware, i can prob upgrade it from accessing it externally
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MacHeadCase
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Well skye, you and your gf might want to look at this Apple page, Expanded iBook Logic Board Repair Extension Program - Frequently Asked Questions as some of the models in this repair program includes some iBook G3s.

If the iBook isn't included in that repair program, maybe try the ol' Resetting PowerBook and iBook Power Management Unit (PMU) trick.
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skye

 
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Quote:
Originally Posted by MacHeadCase View Post
Well skye, you and your gf might want to look at this Apple page, Expanded iBook Logic Board Repair Extension Program - Frequently Asked Questions as some of the models in this repair program includes some iBook G3s.

If the iBook isn't included in that repair program, maybe try the ol' Resetting PowerBook and iBook Power Management Unit (PMU) trick.
unfortunately apple has not mentioned any way to get it repaired. and if you read the post i have tried reseting the PMU =/
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MacHeadCase
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Sorry, hadn't seen the PMU thing.
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skye

 
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no prob. im not as anal as some w/ the neg rep
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skye

 
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anybody have a clue as to what is wrong?

is there a way to update the firmware via firewire mode?
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D3v1L80Y

 
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Your computer won't start up in OS X

You see a blank, grey screen
Looks like you tried most of the tips, but there are a couple that you haven't yet.
If you need to download or check for firmware updates, look here:

Chart of Available Firmware Updates

You can also find some helpful tips here:

Isolating Issues in Mac OS X

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skye

 
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yeah i read all of that, but if the computer isnt booting, how can i update the firmware?
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DVaris223

 
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This might have been said already, but I had a very similar problem. Excessive heat (almost too hot to touch), fans going on constantly for the most minute executions, etc. Basically the only thing they said I could do was send it in..now I'm not sure what exactly they replaced but I'm leaning towards my processor. I'm not good with computer jargon/ name of parts, but it had 1.2 Ghz in the part name so I'm figuring it was my processor.

Even though I was having these problems, they were still able to boot me to a different screen, one that recognizes my HD, etc, but was having a problem recognizing it.

Sorry if I'm rambling on, but maybe your problem might be the same

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skye

 
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well i dont think it is the logic board, she says that she can charge her ipod at the grey screen via usb still...hmmm
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jaster

 
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Can the ipod be charged, or charged and updated? The logic board wouldn't affect just charging the ipod, thats simply power. Updating requires processing and a logic board.
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skye

 
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well i dont know if it can be updated due to nothing appearing on the display
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