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Apple Notebooks Apple's notebook computers including MacBook Pro, MacBook, MacBook Air, PowerBook, and iBook.

Macbook - Macbook Won't Startup


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fastjet

 
Member Since: Sep 01, 2006
Posts: 30
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Hey there, my Macbook has got a major problem!
I was browsing when the whole thing froze - mouse not moving - couldn't do anything, so I was forced to shut it down by holding the power button.
Trouble is now it won't reboot - just getting a grey screen with a flashing question mark.
I tried to boot from the backup cd but when it got to the stage using the installer software to assign the destination volume there wasn't one there available.
As a novice mac user I'm now completely lost, can anyone help?
Desperate to get it working again so thanks for looking.
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caribiner23

 
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Member Since: Feb 06, 2005
Location: Chicago
Posts: 1,499
caribiner23 is just really nicecaribiner23 is just really nicecaribiner23 is just really nicecaribiner23 is just really nicecaribiner23 is just really nice
Mac Specs: MacBook Pro Retina 13" among far too many other Apple products

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Sounds like your hard drive crashed.

Since it's a MacBook, it's still under the one-year warranty. I suggest calling Apple or stopping by a local Apple Store.
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