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  1. #1

    Member Since
    Sep 01, 2006
    Macbook Won't Startup
    Hey there, my Macbook has got a major problem!
    I was browsing when the whole thing froze - mouse not moving - couldn't do anything, so I was forced to shut it down by holding the power button.
    Trouble is now it won't reboot - just getting a grey screen with a flashing question mark.
    I tried to boot from the backup cd but when it got to the stage using the installer software to assign the destination volume there wasn't one there available.
    As a novice mac user I'm now completely lost, can anyone help?
    Desperate to get it working again so thanks for looking.

  2. #2

    caribiner23's Avatar
    Member Since
    Feb 06, 2005
    MacBook Pro Retina 13" iPhone 7 iPad Air and many iPods
    Sounds like your hard drive crashed.

    Since it's a MacBook, it's still under the one-year warranty. I suggest calling Apple or stopping by a local Apple Store.

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