Macbook - Macbook stuck on apple screen

Lazarus · Lazarus #1 (**permalink**)

02-27-2007, 11:56 PM

My wife was using the computer earlier and when she was finished shut it down normally. She went to turn it on a little bit ago and it got to the grey screen with the apple and the thing spinning symbolizing loading I guess but it never loads to the desktop (sorry I'm a PC guy). I ran the hardware test on the OS X (holding D down) and everything checked out fine. I also tried holding down C and got to the screen where it ask if I want to install anything and I just click boot from HD and still nothing. Also tried taking the battery out and holding down the power button but that did nothing as well. I'm going to have to take this back to the store but does anyone know what the problem is?

Martin. · Martin. #2 (**permalink**)

02-28-2007, 01:52 AM

are there any ipods or external devices plugged into the computer?

Lazarus · Lazarus #3 (**permalink**)

02-28-2007, 03:26 PM

No there are not.

RiDE · RiDE #4 (**permalink**)

02-28-2007, 03:31 PM

Is there a Disk in the Drive?

Sorry for the "20 Questions".

Lazarus · Lazarus #5 (**permalink**)

02-28-2007, 08:41 PM

Quote:

Originally Posted by RIDE

Is there a Disk in the Drive?

Sorry for the "20 Questions".

There were no disks in the drive but the problem is fixed. I called Apple Care and ended up reinstalling the software on the 2 CDs. Works fine now. I wonder what cause the problem though.

RiDE · RiDE #6 (**permalink**)

02-28-2007, 08:45 PM

Good news! Welcome to Mac-Forums!

Lazarus · Lazarus #7 (**permalink**)

02-28-2007, 09:47 PM

Thank you.

Mactime · Mactime #8 (**permalink**)

02-28-2007, 09:56 PM

I hope your problem doesnt appear again. welcome aboard, this forum has plenty of info regarding your apple.

Ryan13 · Ryan13 #9 (**permalink**)

02-28-2007, 10:33 PM

I had the same problem whenever I started up my macbook. The problem was I did not do the software updates on my computer(They are weekly reminders that pop up) and when a firmware download poped up i didn't get it and I had that problem. If that happens reset your p-ram by doing apple option p r. Hold it down and it should make a loud beep and start up as normal. Then when your logged in go to apple- software update-and download any new software. Be sure to check for software updates a lot and I hope you don't have another problem!!

Martin. #2 (permalink)
Member Since: Feb 18, 2007 Location: Calgary, Canada Posts: 348	02-28-2007, 01:52 AM are there any ipods or external devices plugged into the computer? ~Martin.
	QUOTE Thanks

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Lazarus #1 (permalink)
Member Since: Feb 11, 2007 Posts: 7	02-27-2007, 11:56 PM My wife was using the computer earlier and when she was finished shut it down normally. She went to turn it on a little bit ago and it got to the grey screen with the apple and the thing spinning symbolizing loading I guess but it never loads to the desktop (sorry I'm a PC guy). I ran the hardware test on the OS X (holding D down) and everything checked out fine. I also tried holding down C and got to the screen where it ask if I want to install anything and I just click boot from HD and still nothing. Also tried taking the battery out and holding down the power button but that did nothing as well. I'm going to have to take this back to the store but does anyone know what the problem is?
	QUOTE Thanks

RiDE #4 (permalink)
Member Since: Sep 13, 2006 Location: Deep in the heart of Texas! Posts: 3,556 Mac Specs: Mac's	02-28-2007, 03:31 PM Is there a Disk in the Drive? Sorry for the "20 Questions".
	QUOTE Thanks

RiDE #6 (permalink)
Member Since: Sep 13, 2006 Location: Deep in the heart of Texas! Posts: 3,556 Mac Specs: Mac's	02-28-2007, 08:45 PM Good news! Welcome to Mac-Forums!
	QUOTE Thanks

Lazarus #7 (permalink)
Member Since: Feb 11, 2007 Posts: 7	02-28-2007, 09:47 PM Thank you.
	QUOTE Thanks

Mactime #8 (permalink)
Member Since: Dec 27, 2006 Location: Vancouver BC, Canada Posts: 149 Mac Specs: White MacBook, Intel Core 2 Duo	02-28-2007, 09:56 PM I hope your problem doesnt appear again. welcome aboard, this forum has plenty of info regarding your apple.
	QUOTE Thanks

Ryan13 #9 (permalink)
Member Since: Feb 28, 2007 Posts: 1,444	02-28-2007, 10:33 PM I had the same problem whenever I started up my macbook. The problem was I did not do the software updates on my computer(They are weekly reminders that pop up) and when a firmware download poped up i didn't get it and I had that problem. If that happens reset your p-ram by doing apple option p r. Hold it down and it should make a loud beep and start up as normal. Then when your logged in go to apple- software update-and download any new software. Be sure to check for software updates a lot and I hope you don't have another problem!!
	QUOTE Thanks

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