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  1. #1
    Macbook stuck on apple screen

    Member Since
    Feb 11, 2007
    Posts
    7
    Macbook stuck on apple screen
    My wife was using the computer earlier and when she was finished shut it down normally. She went to turn it on a little bit ago and it got to the grey screen with the apple and the thing spinning symbolizing loading I guess but it never loads to the desktop (sorry I'm a PC guy). I ran the hardware test on the OS X (holding D down) and everything checked out fine. I also tried holding down C and got to the screen where it ask if I want to install anything and I just click boot from HD and still nothing. Also tried taking the battery out and holding down the power button but that did nothing as well. I'm going to have to take this back to the store but does anyone know what the problem is?

  2. #2
    Macbook stuck on apple screen
    Martin.'s Avatar
    Member Since
    Feb 18, 2007
    Location
    Calgary, Canada
    Posts
    348
    are there any ipods or external devices plugged into the computer?
    ~Martin.


  3. #3
    Macbook stuck on apple screen

    Member Since
    Feb 11, 2007
    Posts
    7
    No there are not.

  4. #4
    Macbook stuck on apple screen
    RiDE's Avatar
    Member Since
    Sep 13, 2006
    Location
    Deep in the heart of Texas!
    Posts
    3,566
    Specs:
    Mac's
    Is there a Disk in the Drive?

    Sorry for the "20 Questions".

  5. #5
    Macbook stuck on apple screen

    Member Since
    Feb 11, 2007
    Posts
    7
    Quote Originally Posted by RIDE View Post
    Is there a Disk in the Drive?

    Sorry for the "20 Questions".
    There were no disks in the drive but the problem is fixed. I called Apple Care and ended up reinstalling the software on the 2 CDs. Works fine now. I wonder what cause the problem though.

  6. #6
    Macbook stuck on apple screen
    RiDE's Avatar
    Member Since
    Sep 13, 2006
    Location
    Deep in the heart of Texas!
    Posts
    3,566
    Specs:
    Mac's
    Good news! Welcome to Mac-Forums!

  7. #7
    Macbook stuck on apple screen

    Member Since
    Feb 11, 2007
    Posts
    7
    Thank you.

  8. #8
    Macbook stuck on apple screen
    Mactime's Avatar
    Member Since
    Dec 27, 2006
    Location
    Vancouver BC, Canada
    Posts
    149
    Specs:
    White MacBook, Intel Core 2 Duo
    I hope your problem doesnt appear again. welcome aboard, this forum has plenty of info regarding your apple.

  9. #9
    Macbook stuck on apple screen

    Member Since
    Feb 28, 2007
    Posts
    1,444
    I had the same problem whenever I started up my macbook. The problem was I did not do the software updates on my computer(They are weekly reminders that pop up) and when a firmware download poped up i didn't get it and I had that problem. If that happens reset your p-ram by doing apple option p r. Hold it down and it should make a loud beep and start up as normal. Then when your logged in go to apple- software update-and download any new software. Be sure to check for software updates a lot and I hope you don't have another problem!!

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